Administration Officer (Lvl 3) - Emergency Department - Casual

Employment Details

Employment Type : Casual, up to 38 hrs per week

Location : Bankstown-Lidcombe Hospital

Position Classification : Administration Officer Level 3

Remuneration : $34.46 - $35.54 per hour

Requisition ID : REQ614667

Application Close Date : 02 / 11 / 2025

Interview Date Range : 05 / 11 / 2025 – 12 / 11 / 2025

Contact Details : Sarfaraz Kasli ,

About The Opportunity

Are you a highly organised and proactive individual who thrives in a fast-paced environment? The Emergency Department at South Western Sydney LHD is seeking a dedicated Administration Officer (Level 3) to join our dynamic team. This role is pivotal in supporting the smooth operation of our department, ensuring timely and accurate administrative support to clinical staff and patients alike.

The ideal candidate will possess strong communication skills, a keen eye for detail, and proven experience in administrative tasks. You’ll be confident using a range of computer systems and applications, managing patient records, scheduling, and handling enquiries with professionalism and empathy. If you’re someone who can stay calm under pressure, multitask effectively, and contribute positively to a team-focused environment, we’d love to hear from you.

What You'll Be Doing

The Emergency Department (ED) administration officer provides a range of administrative and support services to ensure an effective and efficient service is maintained with a strong customer focused approach.

Where You'll Be Working

Bankstown-Lidcombe Hospital is located in the city of Bankstown and is in one of the most multicultural local government areas (LGA) in Australia. This hospital has tertiary affiliations with three universities and offers a range of roles and experiences to employees.

The hospital receives highly diverse presentations in ED as well as having general medical and surgical services and sub-specialty services across the hospital. Working at Bankstown-Lidcombe Hospital is a truly rewarding experience which allows you to make a real difference to the multicultural community.

Being part of the team at Bankstown Lidcombe Hospital means you will be a part of a friendly and enthusiastic group of people where you will be truly valued in your work. Being a smaller hospital, you are seen as part of the wider Bankstown-Lidcombe Hospital Family where you are known to the other staff and your patients.

Bankstown-Lidcombe Hospital is like no other in our district and offers unmatched career development and progression opportunities and the hospital focuses on regular training and upskilling. There are regular occasions for working in more senior role and you will have a great management team who dedicate themselves to providing safe, quality patient care through ensuring they have a cohesive and dynamic team.

How To Apply

To be considered for this position, please ensure you address the below questions as thoroughly as possible. View our application guide for information on how to respond to criteria and improve your application.

• Please elaborate on how your skills and experiences align with the role requirements, and highlight what you will bring to add value to the Emergency Department Administration Team
• How do you prioritize and manage multiple administrative tasks while ensuring accuracy and timeliness in a fast-paced healthcare environment? Can you provide an example of a situation where your organizational skills were instrumental in handling diverse administrative responsibilities effectively?
• Could you describe your proficiency in utilising computer systems and processes accurately, while maintaining quality service outcomes both independently and within a team?
• Demonstrated excellent verbal, written, communication and interpersonal skills and the ability to function as part of a team

Need more information?

Additional Information

Salary Packaging : South Western Sydney Local Health District employees are able to enjoy the benefits of salary packing. Visit Smart Salary for more details.

Health & Fitness : South Western Sydney Local Health District employees receive discounted Gym Membership / Corporate Wellbeing Programs, including Fitness Passport.

Transforming Your Experience (TYE) is South Western Sydney LHD’s key strategy to always positively transform your, our patients, our consumers, our staffs and our communities experiences across our organisation and services.

Our vision is that our care is always safe, high quality and personalised and all our staff are supported and empowered to achieve their full potential. SWSLHD upholds the CORE Values – Collaboration, Openness, Respect and Empowerment.

To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

Equal Opportunity Statement

At South Western Sydney Local Health District we are proud to be an equal opportunity employer, where we don’t just accept differences but we honour and support it. Committed to providing a working environment that thrives and values diversity, we encourage people of Aboriginal and / or Torres Strait Islander background, people with a disability and people from the LGBTQ+ community to apply.

SWSLHD is committed to driving a child safe culture that upholds children and young people’s rights. We strive to ensure children and young people feel safe, supported and included in their care. Existing staff of SWSLHD and those seeking employment are required to take the safety, welfare and wellbeing of children and young people seriously while taking action to keep them safe from harm and abuse.

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