Service Transition Coordinator

About Scope

Scopes purpose is to create meaningful opportunities for people with disability to belong and thrive. We support people with physical intellectual and multiple disabilities to achieve their goals. Scope is a registered provider under the NDIS and delivers a range of services including supported independent living short term accommodation (respite) social connections lifestyle options therapy and employment services in over 420 service locations across Victoria and NSW.

About Your Role

Scope has an exciting and unique opportunity for a Service Transition Coordinator to work within ourEmployment Programs Division.

Reporting to the Service Transition Manager you will be responsible for coordinating the transition of clients into Scopes services; contributing to an experience that empowers our clients to belong and thrive.

Your Key Focus

• Coordinate key requirements and activities to facilitate a seamless transition into our services for our clients
• Identify explore and advocate for opportunities to improve on how we onboard clients with a focus on safety quality and sustainability
• Communicate with stakeholders to clarify expectations explain funding and services availability
• Consistently follow customer quality and safeguarding policies systems practices and controls
• Maintain accurate documentation; collating and submitting it to relevant internal and external stakeholders

What We Look For

View the position description here!

We are committed to filling this role quickly so while applications for this role will close on 25 / 11 / 2025 we will be reviewing applications as they come in and may interview suitable candidates prior to closing date. To avoid missing out apply now .

Scope as an Employer

At Scope we Celebrate our people by rewarding you with access to an exclusive benefits platform. You will have access to cashback vouchers and discounts to over 500 popular retailers covering groceries fuel entertainment wellbeing and so much more. Its one of the ways we thank our team for the ongoing and valued contribution they make to the lives of the people we support.

View our stance on inclusion diversity and human rights .

Scope (Aust) is a 2024Circle Back Initiative Employer we commit to respond to every applicant.

Agencies : Whilst we appreciate your interest we are confident we can find a great candidate without external support.

Take your career on a journey with Scope and work proactively with us to achieve our purpose!

If at any time you require us to adjust our recruitment process to meet your individual needs please email

Please note successful applicants will be required to hold a NDIS Worker Screening Check Clearance and a Working with Children Check. If you have lived or worked for a continuous period of 12 months or more in another country within the last 10 years a certified International Police Check from that country or countries will also be required. Please note that the offer will be conditional on meeting these requirements.

Required Experience :

IC

Key Skills

Senior Care,Customer Service,Developmental Disabilities Experience,Computer Skills,Microsoft Outlook,Case Management,Computer Literacy,Dispatching,Home Care,Administrative Experience,Social Work,Word Processing

Employment Type : Full-Time

Experience : years

Vacancy : 1