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Telstra Retail : Part Time Customer Service & Sales Consultant GLENDALE

Telstra Retail : Part Time Customer Service & Sales Consultant GLENDALE

Bendigo AdvertiserNewcastle City Council, New South Wales, Australia
13 days ago
Job description

Telstra Retail : Part Time Customer Service & Sales Consultant GLENDALE

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

What you’ll do

  • Continually trained on the latest cutting‑edge tech and gadgets
  • Apply your knowledge, progressive sales approach and consultative service superpowers to support and provide solutions for customers

About you

  • Able to easily build a connection with a variety of new and existing customers
  • Can quickly develop customised solutions for customers
  • Drive to reach (and exceed) sales targets and KPIs
  • Hungry to learn and grow within the role (and beyond)
  • Experience in a customer‑facing role
  • Love working in a fast‑paced, busy retail environment while providing excellent customer service
  • What we offer our team members

  • Team performance‑related commission, with your first 2 months guaranteed, while you’re getting up and running
  • 30% off Telstra services
  • Continuous training from management to keep enhancing your skills and helping you grow
  • Telstra SIM card
  • Exclusive discounts and offers across 240 brands and partners
  • 16 weeks paid parental leave for primary and secondary carers
  • Apply now

    After you’ve submitted your application, our next step is an assessment supported by our partner, HireVue. Please keep an eye out for their email to move things along.

    When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. We work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.

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    Customer Service Consultant • Newcastle City Council, New South Wales, Australia