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School Support Officer
School Support OfficerUniversity of the Sunshine Coast • Sunshine Coast Regional, Queensland, Australia
School Support Officer

School Support Officer

University of the Sunshine Coast • Sunshine Coast Regional, Queensland, Australia
4 days ago
Job description

School Support Officer

University of the Sunshine Coast

  • Academic Support Unit | UniSC Sunshine Coast, Sippy Downs
  • Level 6, $92,964 - $100,603 p.a., plus up to 17% employer superannuation

The Opportunity

Bring your expertise to a dynamic team where you’ll play a key role in supporting staff, streamlining operations, and driving admin excellence! In this role, you’ll provide high-level administrative leadership and resource support to ensure the smooth, efficient running of the school. With your deep understanding of university structures, policies, and systems, you’ll lead initiatives that enhance workflows, strengthen communication, and support strategic goals across the school. If you're a proactive problem‑solver who thrives in fast‑paced academic environment this is your opportunity to make a meaningful impact!

Please note

This position may be required to provide coverage across different Schools or campus locations during staff leave or peak periods.

You will

  • provide comprehensive administrative, resource and communications support contributing to the effective operation and overall success of the schools and ASU;
  • provide expert advice and support to the Dean and School Leadership team;
  • act as a key contact point within the schools for academic staff and other university departments;
  • create an outstanding customer experience in line with the imperatives of the University strategic plan; and
  • enhance processes using a continuous improvement and best practice ethos.
  • About you

    You’re a proactive and resourceful professional who demonstrates sound judgement and approaches sensitive matters with discretion and care. Known for your exceptional written and verbal communication skills, you build strong, respectful relationships and engage confidently with people at all levels. Your well‑developed organisational and problem‑solving skills help you manage competing priorities, navigate change with ease, and remain calm and resilient under pressure, all while upholding the highest standards of professionalism and confidentiality.

    You will possess

  • completion of a relevant university degree with subsequent relevant experience in a complex administration environment, or a combination of education and extensive experience and specialist expertise in an administrative field;
  • the ability to exercise sound and independent judgement, use initiative, prioritise conflicting demands and maintain confidentiality and handle sensitive matters discreetly;
  • capacity to collate and analyse data sets and other information to produce high level reports;
  • exceptional written and verbal communication, interpersonal and relationship management skills to enable professional interaction with a broad range of people;
  • well‑developed organisational and problem‑solving skills are essential for this role as is the demonstrated capacity to set priorities, meet deadlines, be flexible to change and resilient in times of uncertainty;
  • ability to prepare, organise and manage committee meetings and use initiative to find efficiencies in office processes;
  • an understanding of university policy, processes and risk management; and
  • advanced computer literacy, Microsoft 365 applications, file management, records management, and website / SharePoint authoring.
  • Equal Opportunity Statement

    UniSC is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities, and experiences. We value achievement relative to opportunity and encourage your commentary on your achievements in this context. For additional support during the application process, please contact us at unisc-careers@usc.edu.au or call +61 7 5430 2830.

    How to Apply

    All applications must be lodged through our website. Applications for this position close midnight, Thursday 20 November 2025. Your completed application must include : a resume and a statement of suitability (not to exceed two pages), which will be reviewed in alignment to the specified selection criteria as outlined within the position description.

    Contact

    Manager, School Support – Academic Support Unit

    Telephone : 07 5456 5172

    #J-18808-Ljbffr

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    School Officer • Sunshine Coast Regional, Queensland, Australia

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