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Clinical Specialist

Clinical Specialist

Johnson & JohnsonSydney, Australia
6 days ago
Job description

Clinical Specialist - NSW Trauma - NSW Territory

  • Great Place to Work® Certified - 2024
  • Competitive salary package, flexible work practices, award winning benefits
  • Continuous training and development

ABOUT THE COMPANY

THE OPPORTUNITY

An exciting opportunity has arisen for a dedicated and passionate Clinical Specialist for our NSW Trauma team with occasional travel between Newcastle, Wollongong and Canberra. You will be partnering with our customers - Orthopaedic Surgeons, Nurses and hospital staff within the surgical environment to optimise patient's surgical outcomes. This is an exciting, varied and challenging role, which will involve developing a skillset for sales.

If you have a passion for making a difference in a clinical environment with cutting edge technology, here is your opportunity to join a successful team that will reward your success.

RESPONSIBILITIES

  • Build and develop strong relationships with customers, external and internal.
  • Guide and assist surgeons in the operating room through their clinical and product knowledge
  • Use product knowledge to present, demonstrate, and ensure accurate utilization of DePuy Synthes products
  • Partner with Sales Specialists to identify business opportunities across the portfolio in key focus accounts.
  • Support customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays; Provide Operating Room and Sterile Processing Department consultation
  • Troubleshoot and provide other technical assistance; handle customer requests, effectively assist with hospital billing, build / close purchase orders
  • Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions / service levels. Prepare sales reports and documents as the need arises
  • Carry out maintenance, tracking and effective deployment of equipment, and assets throughout assigned area ensuring product availability.
  • Ensure all promotional materials are maintained in a presentable manner.
  • Ensure DePuy Synthes Services and offering meet the highest quality standards.
  • Focus on customer satisfaction and retention; and improving the customers' insights into DePuy Synthes tangible and non-tangible value proposition and solutions.
  • Differentiate DPS's products versus competition by providing the customer unique insights.
  • Qualifications
  • ABOUT YOU

  • Tertiary qualification within Business / Marketing / Health Sciences or related fields.
  • Aptitude for understanding technical devices and technology.
  • The ability to impart technical information.
  • A desire to move into sales and progress into a Product Specialist role.
  • A creative and innovative approach with good analytical and problem-solving skills.
  • Comfortable working in a team environment, but also be extremely self-motivated when working alone.
  • Full & clean driving license.
  • COMPANY CULTURE

  • Competitive remuneration package.
  • Continuous training and support.
  • Award-winning leadership development programs.
  • Inclusive, flexible, and accessible working arrangements.
  • Equal opportunity employer supporting diversity and inclusion.
  • WHY CHOOSE US :

  • Competitive remuneration package and continuous training.
  • Supportive environment with award-winning leadership development programs.
  • Inclusive, flexible, and accessible working arrangements for all.
  • OUR BENEFITS :

  • Up to 18 weeks of parental leave to support new parents.
  • 4 days of volunteer leave to give back to the community.
  • Option to purchase up to 2 weeks of additional annual leave for extra time off.
  • Enjoy a dedicated Wellbeing Day to prioritize self-care.
  • Global Wellness Reimbursement of $780 per year for healthy eating, exercise, or mindfulness activities.
  • Access to an Employee Assistance Program for personal and professional support.
  • Enhanced leave provisions for compassionate (caregiver) leave, providing up to 30 days of additional support.
  • Life insurance coverage for added peace of mind.
  • And much more...
  • For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world's most pressing healthcare challenges.

    We know that the success of our business - and our ability to deliver meaningful solutions - depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.

    At Johnson & Johnson, we all belong.

    Great Place to Work® Certified

  • 2024
  • Great Place to Work® Certification recognises employers who create outstanding employee experience. The certifi

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