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Apparel Department Manager - Pacific Fair

Apparel Department Manager - Pacific Fair

JD Sports Australia & New ZealandGold Coast City, Queensland, Australia
1 day ago
Job description

Apparel Department Manager - Pacific Fair

Join to apply for the Apparel Department Manager - Pacific Fair role at JD Sports Australia & New Zealand

3 days ago Be among the first 25 applicants

Company Overview

JD Sports, known as the “Undisputed King of Trainers”, is one of the biggest and best global sports fashion brands. Founded in 1981 in Greater Manchester, UK, JD Group now operates over 3,400 stores worldwide. In 2017 JD Sports launched in Australia and New Zealand and has grown to over 70 stores across NSW, VIC, QLD, WA, SA and TAS, with plans for continued expansion. We aim to offer unparalleled service and style, providing access to the biggest brands and creating memorable experiences for our customers.

Role Overview

This role is rostered across Sunday to Thursday with varying shift times. By applying, you’re confirming your availability to work across these days.

At JD Sports, the customer is at the heart of everything we do. As a Department Manager , you will lead your department team to provide exceptional customer service to every JD customer. You will work closely with the store’s Management Team and be responsible for creating great in‑store experiences, maintaining merchandising & visual standards, and delivering the financial results for your department. You will set the standard for sales and key performance metrics, coaching and developing your team.

Responsibilities

  • Model exceptional customer service, every customer, every time
  • Coach team to deliver exceptional service and a ‘service over task’ environment
  • Actively gain, maintain and share product & brand knowledge for your department
  • Support management team to improve financial performance within your department
  • Work with back‑of‑house team to ensure product availability
  • Uphold company standards and deliver store visual excellence

What We’re Looking For

  • 2‑3 years leadership experience within retail or similar industry
  • Passion for delivering an amazing service experience for our customers
  • Positive attitude, capable of creating a motivating environment for your team
  • Proven track record in driving and exceeding set KPIs and excellent communication with all stakeholders
  • Excellent time‑management skills to ensure daily priorities are executed timely
  • Thrives in a fast‑paced, ever‑changing environment
  • Displays willingness to share knowledge with the wider team to achieve common goals
  • Desire to develop yourself, your career and learn new skills
  • Strong interpersonal and communication skills, thriving in social situations with customers and team members
  • WHAT’S IN IT FOR YOU?

  • Work in a dynamic business and engage with some of the best product and biggest sports fashion brands in the market
  • Training and development opportunities to kickstart, evolve and shape your career
  • Opportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution Centre
  • Access to our attractive staff discount (also available for friends and family)
  • Access to our Employee Assistance Program & Mental Health champions
  • One month paid parental leave for full‑time employees
  • JD values diversity and inclusion and champions a culture where everyone feels valued, included, and celebrated. What are you waiting for? Apply today and kick start your JD Sports Journey. Please note that by applying for this role you consent for us to complete a VEVO Check to verify your working rights where required.

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    Department Manager • Gold Coast City, Queensland, Australia

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