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Team Leader Credit Assessment

Team Leader Credit Assessment

Great Southern Bank (Formerly CUA)City of Brisbane, Queensland, Australia
14 days ago
Job description

Overview

As our highly valued Credit Assessment Team Leader based in Brisbane, you have the chance to be part of something different in this growing organisation which is one of Australia\'s largest customer-owned financial institutions. We are a bit smaller than the majors and we do things a little differently.

You will coach, mentor and lead a credit assessment team to ensure Great Southern Bank are meeting their obligations under Responsible Lending and in a way that supports agreed performance outcomes. You will role model our Great Southern Bank values, leading others to deliver a customer centric service and better-value banking for our customers.

You’ll make an impact by :

  • Leadership – you will need to motivate and encourage your team members, as you will be seen as a wise and knowledgeable source and people will seek you out for advice
  • Customer Focus – You will need an excellent ability to successfully establish and maintain effective working relationships with stakeholders
  • Risk Management, Performance Reporting, Compliance and Workplace Healthy & Safety

Do things differently with us

To succeed in this role, you will have :

  • Strong experience in people management, including coaching and mentoring team members (3 years)
  • A high level of working knowledge and experience in home lending
  • Operational management experience, including workflow management, resource management and meeting key SLAs
  • Formal qualifications in a relevant area of study, for example business or finance (desirable)
  • Knowledge of relevant finance industry standards, acts, codes and legislations (e.g. CCC, Code of Practice, Privacy Act, Trade Practices Act, Financial Services Reform Act)

    • Why Great Southern Bank?

    Whatever your role with us, you\'ll be part of a force for good. We\'re owned by our customers right here in Australia, so our success benefits everyday people and families. Working at Great Southern Bank, you\'ll also enjoy a range of fantastic benefits, some examples include :

  • Helping you unlock a brighter future by investing in your development and wellbeing, offering you study leave, a day for you and professional wellbeing coaching.
  • Benefits that support you and your wellbeing so that you can thrive at work and at home, today and tomorrow. Enjoy access to our wellbeing centre and the flexibility to work from home two days a week.
  • Helping you to achieve your financial goals and positively impact your family and community. We offer discounts on a wide range of Great Southern Bank products and services such as savings and transaction accounts, insurance, home loans and more!

    • Imagine working for a bank that truly helps people. You can.

    Questions? Please contact our Talent Acquisition team at careers@gsb.com.au

    At Great Southern Bank, we\'re committed to building a strong, inclusive and diverse workplace, where people feel a sense of belonging and are valued, connected and respected. We value diverse backgrounds, cultures, abilities, ideas and experiences; recognising the benefits they bring to our work, our communities and the way we help our customers. We support and promote an inclusive culture through flexible ways of working, collaboration, and fair and equitable decision making that empowers our people to be at their best every day.

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    Team Leader • City of Brisbane, Queensland, Australia