Telstra Retail: Customer Service & Sales Consultant

Overview

Telstra Retail Stores offer a career within an iconic Aussie brand for tech-curious problem solvers. Every day is different, and you will be continually trained on the latest tech and gadgets to support and provide solutions for customers. We empower customers to connect faster, better, smarter.

We offer the perkiest of perks. When it comes to rewarding our people, we’ve got a range of benefits including discounts, learning opportunities, and recognition programs.

Responsibilities

• Connect with a variety of new and existing customers to understand their needs
• Develop customised solutions for customers
• Aim to meet and exceed sales targets and KPIs
• Learn and grow within the role and beyond
• Provide positive, resilient customer service in a busy environment
• Support customers with product knowledge and solutions

Qualifications and Attributes

• Ability to build connections with customers
• Willingness to learn and adapt
• Experience in a customer-facing role
• Motivation to achieve sales targets

Job Details

• Locations: Mt Druitt, Penrith, Richmond (current hiring across listed locations)
• Employment type: Full-time
• Work arrangement: Store hours vary; casual, part-time, and full-time roles available

Seniority level

• Entry level

Sign-on and Application

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Diversity and Inclusion

We work flexibly at Telstra. We actively seek individuals from diverse backgrounds, ethnicities, genders, and abilities because diversity strengthens our team and enriches our work. We have zero tolerance for harassment and prioritize a workplace where everyone is safe and can thrive.

When you apply, you can share your pronouns and/or any reasonable adjustments needed to participate equitably during the recruitment process.