IT Support Officer (L2 / L3)

We are looking for an experienced IT Support Officer to work with our multiple clients here in Adelaide.

The following skills and experience are essential to be successful in this role :

• Minimum of 5 years' commercial experience in IT
• Experience with Microsoft Server & Windows operating systems including Virtualisation
• Experience with technical presales
• Experience with server migrations
• Experience with Microsoft Azure
• Experience with office 365
• Configuration / Support of Backup Software / Solutions
• Configuration / Support of VOIP Products
• Experience in the use / configuration of Remote Monitoring & Management Software. (Halo and Ninja)
• Solid networking foundation required to support core network services; TCP / IP, PPP, ADSL, NBN, SNMP, L2TP, Routing, Firewalling and Switching.
• Work with HPE / Aruba, Fortigate and Sophos Networking and Securities
• Server Systems, Windows Server 2016-2022 & VMware services
• Installations - Remote and Onsite
• Performance tuning and reporting
• Office 365 and Azure AD Management and Maintenance
• IAAS, BAAS, Cloud Support

Qualifications

The following tertiary and / or industry specific qualifications will be highly regarded;

• Azure and 365 Certifications
• CCNA
• MSCE
• RHCE
• Relevant tertiary degree

If the above role piques your interest, please click on "