This job offer is not available in your country.
){kind=logo}
Aps4 Service Desk Analyst, Canberra
Australian Criminal Intelligence Commission (Acic)Canberra, Australia8 days ago
Job descriptionConduct 1st level troubleshooting and diagnose technical issues on a range of systems Support the use of hardware and help manage hardware inventory including desktops, laptops, and mobile phones Provide assistance with administrative tasks / data entry Assist with the creation of Knowledge Base Articles (KBAs) Assist in completing the day-to-day tasks and priorities set out by the Service Desk Team Leaders and Assistant Director Service Desk Participate in after-hours on-call roster. Has a passion to provide excellent customer service with experience in a customer facing role Displays a genuine interest in information technology and is enthusiastic about continuous professional development Displays strong analytical and problem-solving skills, and is detail oriented Is able to work cooperatively in a small team environment to build and maintain productive working relationships with team members and other stakeholders Exhibits well developed written and verbal communication skills Essential qualifications Tertiary ICT qualifications or equivalent / demonstrated experience are highly regarded. Training Opportunity to join a Digital Career Starter program in the new year. Eligibility Citizenship To be eligible for employment with the ACIC, applicants must be an Australian citizen. Security Clearance The Australian community expects ACIC employees to maintain the highest levels of security and integrity. Successful applicants will be required to obtain and maintain a minimum Negative Vetting 1 security clearance.
Location : Canberra
- Position Type : Ongoing
- Salary : $77,250 - $83,878
- About the role
The purpose of this role is to ensure the effectiveness and efficiency of IT support services to the ACIC and its external stakeholders. Due to the operational requirements of the role, remote work flexibility is not available.
Key responsibilities :
To be successful in this role, you will demonstrate the following experience, skills and attributes :
More information about our conditions is available in the ACIC Enterprise Agreement 2024-2027 on our website.
Create a job alert for this search
Service Desk Analyst • Canberra, Australia
Related jobs
)
)
- Promoted
Service Desk Analyst - TS PV - Expression of Interest
Vertical Scope GroupCanberra, Australian Capital Territory, Australia Service Desk Analyst - TS PV - Expression of Interest.Service Desk Analyst - TS PV - Expression of Interest.Be among the first 25 applicants.
Get AI-powered advice on this job and more exclusive fea...Show moreLast updated: 18 days ago
- Promoted
Service Desk Analyst
Minutes To SecondsCanberra, Australia Minutes to Seconds is #HIRING for Service Desk Analysts, ideally based in #ACT #Canberra.Australian Citizenship and at least a Baseline Clearance.
Relevant experience of at least 5 years for each ro...Show moreLast updated: 6 days ago
- Promoted
Aps4 & Aps5 Administration And Project Officers
DFP RecruitmentCanberra, Australia APS4 & APS5 Administration and Project OfficersDFP are currently seeking APS4 / APS5 Administration Support and Project Officers!Are you an experienced professional with a background in government ...Show moreLast updated: 7 days ago
- Promoted
- New!
Aps4 Executive Assistant
Sos RecruitmentCanberra, Australia Our Federal Government client is currently seeking an experienced Executive Assistant to join their team at the APS4 level.
Within this role you will provide high level executive, secretarial and ad...Show moreLast updated: 11 hours ago
- Promoted
Procurement And Budget Officer (Aps4)
Commonwealth Director Of Public Prosecutions (Cdpp)Canberra, Australia The • •APS4 Procurement and Budget Officer • • role reports to the EL1 Budget and Procurement Team Leader within the Financial Service Branch.
The Procurement responsibilities of this role include : .Pub...Show moreLast updated: 7 days ago
- Promoted
Aps4 - Security Officer, Canberra
The National Anti-Corruption Commission (Nacc)Canberra, Australia The National Anti-Corruption Commission.The National Anti-Corruption Commission enhances integrity in the Commonwealth public sector by deterring, detecting and preventing corrupt conduct involving...Show moreLast updated: 2 days ago
- Promoted
Aps4 & Aps5 Administration And Project Officers
Dfp RecruitmentCanberra, Australia APS4 & APS5 Administration and Project OfficersDFP are currently seeking APS4 / APS5 Administration Support and Project Officers! Are you an experienced professional with a background in government...Show moreLast updated: 14 days ago
- Promoted
- New!
It Support / Service Desk - Windows 10
Hitech PersonnelCanberra, Australia IT Support / Service Desk - Windows 10 - FED GOVT • •Category • • : .Long term Federal Government Program of work! • • : .
Contract Plus 2-year extensions!! • • : .One of Australia's leading • •Federal Government ...Show moreLast updated: 11 hours ago
- Promoted
Aps4 Junior Service Analyst
Department Of Employment And Workplace RelationsCanberra, Australia Get AI-powered advice on this job and more exclusive features.Sign in to access AI-powered advicesContinue with Google Continue with Google.
Continue with Google Continue with Google.Continue with G...Show moreLast updated: 2 days ago
- Promoted
Service Desk Lead
Vault CloudCanberra, Australian Capital Territory, Australia Vault Cloud Canberra, Australian Capital Territory, Australia.Join or sign in to find your next job.Continue with Google Continue with Google.
Vault Cloud Canberra, Australian Capital Territory, Aus...Show moreLast updated: 30+ days ago
- Promoted
APS4 Junior Service Analyst
Department of Employment and Workplace RelationsCanberra, Australian Capital Territory, Australia Get AI-powered advice on this job and more exclusive features.Sign in to access AI-powered advices.Continue with Google Continue with Google.
Continue with Google Continue with Google.Continue with ...Show moreLast updated: 2 days ago
- Promoted
Service Desk Analyst Level 1 / 2 Job In Canberra
CalleoCanberra, Australia We are seeking an experienced Service Desk Analyst to work in a supportive team environment.Record and manage help desk requests and tasks.
Communicate with stakeholders at all levels, internal and ...Show moreLast updated: 5 days ago
- Promoted
Service Desk Analyst
UnisysCanberra, Australia What success looks like in this role • • : .Act as a single point of contact to provide 1st level IT support.Respond to and resolve customer requests or incidents providing fast and efficient, customer...Show moreLast updated: 14 days ago
- Promoted
Aps 4 - Administration Support Officer
Australian Government Department Of DefenceCanberra, Australia Within the Administration function an APS4 Administration Officer is accountable under limited direction to perform and achieve moderately complex procedural, operational, administrative and busine...Show moreLast updated: 5 days ago
- Promoted
Service Desk Engineer (Level 2) - Canberra
Efex GroupCanberra, Australia Add expected salary to your profile for insights.This is an amazing opportunity to work with a great team in Australia's most exciting Managed IT and Print company!.
We are the leading provider of M...Show moreLast updated: 18 days ago
- Promoted
Service Desk Analyst
TelstraCanberra, Australia Closing Date • • : 5 Nov 2024 11 : 59pm.Job Title • • : Service Desk Analyst.As a Complex Customer Service Specialist, you use your great customer skills combined with your product and process knowledge to...Show moreLast updated: 10 days ago
- Promoted
Service Desk Analyst
LeidosCanberra, Australia The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary.Additional factors considered in extending an offer include (but are not limited to...Show moreLast updated: 14 days ago
- Promoted
Service Desk Analyst
PentenCanberra, Australia As part of a small team, you are the initial point of contact for user engagement, providing support for Service Requests and Incident Management.
Specifically, in this role you will : .Provide first ...Show moreLast updated: 6 days ago