Practice Manager - Greencross Eastwood House

Job Description

We are looking for a Practice Manager or Senior Vet Nurse who has team management, strong leadership and team building skills, to join and lead a genuinely friendly, caring team who are passionate about providing great patient standards of care and customer service.

Eastwood House is a beautiful heritage listed building, fully equipped with digital X-ray, ultrasound, 2 consult rooms, surgery and prep room. We are a small close-knit team of 2 Vets and 3 Vet Nurses offering the best standards of care to our local and loyal client base of the Toowoomba region.

This is a great opportunity to let your passion shine every day whilst being part of a strong and supportive brand. If you are looking for your next challenge, ready to play a pivotal role in the efficient operation of a locally loved clinic, ensuring a seamless experience for both our clients and our dedicated team of veterinary professionals, this is it!

Key Responsibilities :

Lead, mentor, and motivate a team of vets and nurses

Manage day-to-day clinic operations : scheduling, inventory, facility maintenance

Foster a positive and collaborative team culture that emphasizes exceptional patient care and client satisfaction

Build and maintain strong client relationships, ensuring excellent service

Implement strategies to enhance client retention and satisfaction

Monitor and manage clinic financial performance, including invoicing and accounts receivable

Work with regional management to meet financial targets and manage clinic performance

What We Offer :

Competitive salary with performance-based incentives

4 weeks annual leave + mental health first aid courses

Employee Assistance Program (lifeWorks) 24 / 7

Continuing education opportunities and great employee discounts

Flexible permanent role to suit your work-life balance

How to Apply :

If you are our motivated and experienced Practice Manager looking for an exciting opportunity to contribute to the success of Greencross Eastwood House please submit your resume and a cover letter outlining your relevant experience via the link!