Case Manager

Overview

Are you an experienced Case Manager looking to broaden your skillset or take the next step in your career?

Our model at Gallagher Bassett ensures an all-encompassing support structure with dedicated workers-compensation technical specialists, allowing case managers to thrive in a supportive, dynamic, and fun environment.

We genuinely assist injured workers in their recovery journey and encourage them to return to work with empathy, care and compassion.

What you'll be doing

Advising and providing case management support across a range of rehabilitation cases at various stages of their return-to-work journey.

Engaging with insured employers, injured employees, rehabilitation professionals, medical practitioners and legal providers to achieve the best possible outcomes for all parties.

Contributing to excellent return-to-work outcomes and leading the end-to-end claims management life cycle.

Coaching and mentoring case managers and collaborating with Mental Health, Recovery, RTW and Technical support hubs.

About you

Previous experience in case management within a Workers Compensation or insurer setting.

Exceptional time-management and organisational skills.

A customer-focused approach with the ability to build trust and rapport.

Highly developed communication skills, able to engage at all levels of an organisation.

A strategic mindset and approach to work.

A strong sense of teamwork and collaboration, with the ability to coach and mentor others.

What can we offer you

A manageable caseload of

• cases.

Hybrid working, flexible hours and a 9-day fortnight are all options available, along with reward and recognition events.

A collaborative, friendly and supportive culture that provides great team support and rewarding opportunities.

Opportunities for ongoing education and development with a structured career development pathway.

Centralisation of several technical and legislative functions to empower claims consultants to focus on recovery, RTW and service delivery.

To apply

If this sounds like an opportunity you would be interested in, we would love to hear from you.

To be considered you must have the right to live and work in Australia when applying.

Agency applicants will not be considered for this position.

Equal Opportunity Employer

Gallagher Bassett is an Equal Opportunity Employer.

Indigenous Australian applicants are encouraged to apply.

We recognise the importance of and embrace diversity in the workplace and will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Benefits

4 weeks annual leave plus up to 2 additional weeks of purchased lifestyle leave.

Novated leasing opportunities.

Two paid volunteer days annually.

Health insurance discounts with our group insurance plan.

Employee stock purchase programme.

Paid parental leave.

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