Senior Business Analyst

Key Accountabilities and main responsibilities

• Drive the definition of business problems via in-depth investigation and gathering of technical and non-technical information.
• Outline detailed business requirements and detailed technical requirements for a solution and ensure the delivered solution meets those business requirements.
• Traceability between the technical and functional requirements and the development and then testing of same.
• Identify stakeholders and facilitate discussions or workshops with the purpose of eliciting and understanding stakeholder needs, requirements, and priorities
• Gather, validate and document business and technical requirements / use cases and analyse data to inform / validate opportunities and requirements
• Analyse the system(s) impacted for points of change required and aspects the developers need to know in order to build the system with efficiency and without error
• Understand the customer experience, how they may use the product / service and how that will influence both your Business and Technical Requirements
• Apply creative thinking and work collaboratively with teams to solve business challenges, further supporting the documentation of clear, concise and accurate requirements.
• Developing, maintaining, and improving Analyst methodologies and processes i.e. contribute to Continuous Improvement
• Model business processes and identify opportunities for process improvements and support / perform functional testing, investigating and feeding back issues to Developers
• Ensure that testing is appropriately documented, with evidence recorded and working in close consultation with the Test Lead and Project Manager to ensure adequate test coverage and strong traceability
• Be a natural leader in your field so you can guide, coach and develop team members on complex issues with practical workable approaches / solutions leading to long term skill growth.
• Build productive and professional relationships with key stakeholders, other cross-functional team members and Senior Leaders and display role model behaviours with facilitation, communication, and collaboration
• Identify, assess, and manage project governance applicable to your role and be a role model for RAID management across the group, coach and develop skills and performance of RAID management.

Experience & Personal Attributes

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