Strategic Account Manager, Asia

The Strategic Account Manager - Asia will lead the development and execution of account plans to achieve sales targets, strengthen customer partnerships, and drive business growth across key markets in Asia.

In this role, you will act as a trusted advisor to major clients, deeply understanding their business goals and challenges to deliver tailored solutions and long-term value. You’ll collaborate closely with cross-functional teams to align strategies, enhance service delivery, and maximize customer satisfaction.

This is a key position that combines relationship management, commercial leadership, and market insight to expand market share, elevate brand presence, and position the company as a preferred partner in the region.

Responsibilities

• Own and execute plans to drive market share and share of wallet improvement inline with company requirements for order book, revenue and profit.
• Drive understanding of key customers imperatives, challenges and business objectives.
• Develop and execute comprehensive account plans to achieve sales targets and revenue growth for assigned key accounts within the region.
• Establish and nurture strong, long-lasting relationships with key decision-makers and stakeholders at client organizations.
• Understand client needs and work with internal team to tailor solutions to mee their specific requirements, ensuring customer satisfaction and loyalty.
• Collaborate with internal teams (such as Marketing, Product, and Operations) to align strategies, deliver value, and provide seamless service to key accounts.
• Analyze market trends, competitor activities, and industry developments to identify new business opportunities and potential areas of growth.
• Conduct regular business reviews with key accounts, providing insights, performance updates, and recommendations for improvement.
• Lead contract negotiations and pricing discussions with clients, ensuring mutually beneficial agreements that adhere to company policies and profitability goals.
• Manage and resolve any issues or disputes that may arise, maintaining open lines of communication and a proactive approach to conflict resolution.
• Prepare accurate and timely reports, forecasts, and updates on key account activities, highlighting progress, challenges, and areas for improvement.
• Stay current with industry trends, market dynamics, and emerging technologies to continuously enhance knowledge and contribute to innovative strategies.
• Executive medium to long term strategy to build strong branding, awareness and mindshare of our capacity, competency and technology leadership with targeted accounts.

Qualifications

Skills & Competencies

Physical & Environment Demands

Time Travel Required

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