Account Development Associate

About the Role

Account Development Associate is a desk-based entry sales role where you will work closely with Relationship Managers to upsell and retain current customers. You’ll be responsible for generating upsell leads for premium solutions such as Lexis+ and Lexis+ AI , assessing customer needs, and scheduling appointments to drive customer engagement and account growth.

Reporting into Head of Sales, this is a permanent full-time role based in either Sydney, Melbourne or Brisbane with combined home / office-based arrangements to have flexible work-life balance.

Responsibilities

• Identify upsell opportunities and proactively promote LexisNexis products to existing customers.
• Assess customer usage and engagement to support account retention efforts.
• Initiate contact with customers through phone, email, and virtual meetings.
• Maintain accurate customer data and activity records in CRM systems.
• Achieve and exceed monthly sales / KPI targets , contributing to team revenue goals.
• Provide valuable feedback to enhance customer insights and product development.

Requirements

Work in a way that works for you

We promote a healthy work / life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer