Village Manager

Do you love to build genuine connections, nurture belonging and enhance life? At Aveo, you can do just that and more. Join us and feel confident to embrace new challenges in our supportive culture. Bring your whole-self to work, grow as you learn new things and be rewarded through the joy of helping others. Together let's redefine retirement living for senior Australians.

Reports to :

Regional Operations & Resident Services Manager

The Opportunity

Minkara Resort Retirement Living is set on over 30 acres, home to 200+ residents, and is perfectly positioned in Sydney’s Northern Beaches. As the Community Manager , you will be responsible for the day-to-day operations, culture and leadership of the village to create a positive, welcoming and safe environment. Leading this well-established community, you will lead a small team by creating a culture of impeccable customer service, boosting resident satisfaction, financial management, compliance, people leadership and facilities management. This is an all-round operations role where you will excel if you have a background in Hotel, Tourism, Hospitality or Operations Management. Bring your passion to life and make the switch to retirement living!

Your Impact :

• Take ownership and lead all daily operations of village services, including compliance, safety & security, people leadership, facilities management and resident culture.
• Foster a culture of resident satisfaction by promoting open communication, professionalism, honesty, and positivity across the community.
• Oversee and implement community finance budgets by working with internal finance partners and delivering presentations to resident committees.
• Have a strong eye for maintenance issues by ensuring you are working with your maintenance team and the Aveo Facilities team to improve the facilities for the overall community
• Display a strong sense of people leadership, including recruitment, onboarding, rostering, performance management and development of your team.
• Liaise with a wide range of internal and external teams, including (but not limited to) : Facilities, Operations, Care, Marketing, Legal, Sales and People & Risk
• Enable residents to maintain their optimum degree of independence and build inter-personal relations with residents and resident committee members

Why Aveo?

What you’ll bring :

Who we are

As a leader in retirement living, with 30 years' experience, Aveo provides the stability and confidence to try new things and keep innovating. Owned by The Living Company, we're on an exciting journey of growth. Our in-house range of services is holistic, supporting our customers in their independence for as long as possible. This helps us deliver seamless experience for our 10,000 residents across 60+ diverse communities nationwide. We're a dedicated group of over 1000 caring, friendly team members; united with our core values; Kindness, Care and Respect. Together we create thriving communities that help retired Australians be their best selves.

What's next

Apply now and take to first step in Bringing your Passion to life! We are ready to welcome you.

Aveo is an Equal Employment Opportunity employer, with a focus on hiring great people regardless of their race, gender identity, nationality, ethnic origin, background, religion, age, or sexual orientation. We treasure skills, expertise, and commitment. Our goal is to attract, develop, motivate, reward, and retain the best talent in the industry. Diversity is essential to our success; we are committed to building an inclusive workplace where all our people feel comfortable being their authentic selves, and embraced for who they are.

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