Implementation Specialist

Join to apply for the Implementation Specialist role at Plexa

Join to apply for the Implementation Specialist role at Plexa

About Us

Plexa is Australia’s first all-in-one construction management platform, built to replace outdated point solutions with a single, integrated system. We connect every part of the construction lifecycle—from document control, finance, scheduling, and procurement, through to site, safety, and quality management. Trusted on some of Australia’s largest projects, Plexa is setting a new benchmark for efficiency, transparency, and project delivery.

About Us

Plexa is Australia’s first all-in-one construction management platform, built to replace outdated point solutions with a single, integrated system. We connect every part of the construction lifecycle—from document control, finance, scheduling, and procurement, through to site, safety, and quality management. Trusted on some of Australia’s largest projects, Plexa is setting a new benchmark for efficiency, transparency, and project delivery.

The Role

We are seeking an Implementation Specialist to join our growing team. This role is critical in ensuring new clients are onboarded successfully, trained effectively, and gain full value from Plexa. You will work directly with project teams, builders, and senior management to configure the platform, deliver tailored training, and support clients through adoption and rollout.

Key Responsibilities

• Manage the full client onboarding process, from initial configuration through to go-live.
• Set up client templates, document structures, workflows, cost codes, and scheduling / program frameworks.
• Deliver engaging training sessions (both online and in-person) for project teams, site staff, and executives.
• Provide guidance on best practices for using Plexa modules including finance, accounts payable, scheduling, site management, safety, and quality.
• Partner with clients to understand their processes and translate them into Plexa’s workflows.
• Act as the primary point of contact during implementation, ensuring smooth adoption and proactive issue resolution.
• Support change management initiatives by helping clients transition from multiple legacy systems to Plexa’s unified platform.
• Work closely with our Product and Client Success teams to feedback client insights and feature requests.

Requirements

What We Offer

Visit our website to get an understanding of our product.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Information Technology

Industries

IT Services and IT Consulting

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