Business Operations Manager

DovidaConiston, New South Wales, Australia

30+ days ago

Job description

Dovida is a national provider of high-quality, person-centred home care. We provide a range of services including everyday companionship, domestic assistance, personal care, meal preparation, medication reminders, and transport to appointments, shopping, and social outings.

At Dovida, our mission is to support, empower, and uplift individuals by keeping them at the heart of everything we do and of every decision about their care.

About this opportunity

As a Business Operations Manager (BOM) for a company-owned office, you will lead and guide the Dovida team in successfully navigating the business challenges & opportunities. We currently have an opportunity available for a strong leader to join our values-driven organisation in NSW.

This hands-on senior leadership role operates in a fast-paced service-based environment, where the ability to juggle priorities, yet systematically close out tasks that drive outcomes, is crucial.

Drawing on previous leadership experience, you’ll foster strong relationships with your team; motivating and guiding them to achieve business goals, as well as providing them with constructive and supportive feedback that drives business capability and aids personal growth. You will identify new business opportunities and develop and grow the business through strong community partnerships and networking.

What’s in it for you?

Great job satisfaction where you are making a difference to older people living in the community
An excellent opportunity for an experienced leader looking to grow their career
A welcome and supportive working environment locally, with support and guidance from the National Office Team, community of other BOM’s, and the NSW Regional Manager
Be a part of a growing organisation with bonus opportunities
Flexible working hours, and some opportunity to work from home, office parking

About you :

Relevant experience in managing a business or standalone business unit – Service or retail-based industry

An ability to drive and implement organisational change and bring your team along a path of change-management

Aged Care, NDIS or similar operational understanding is beneficial, but not essential for success in this role

Demonstrated experience and a proven track record of managing and growing businesses, or business units

Experience in ensuring the continual improvement of business and financial processes and systems

Strong analytical and leadership skills and experience in developing and motivating a diverse team within the business

Resilient and pragmatic approach

Strong people management skills and understanding of the employment landscape in Australia

Sound commercial acumen - Strong financial literacy

To apply, please submit your resume and a cover letter detailing your suitability for this role

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Manager • Coniston, New South Wales, Australia