Principal Data Migration Lead

Join to apply for the Principal Data Migration Lead role at NSW Department of Customer Service .

Base pay range

A$149,739.00 / yr - A$173,174.00 / yr

Clerk Grade : DCS Clerk Grade 11 / 12 ($149,739 - $173,174)

Role : Principal Data Migration Lead

Employment Type : Temporary Opportunity, duration 24 months

Location : Sydney CBD, flexible working arrangements available

This role sits within the Systems Capability Directorate of Government Technology Platforms

About the team

You will lead a dedicated team of Data Engineers driving a critical data migration initiative as part of a high-impact enterprise program. Collaborating closely with key stakeholders, this team plays a pivotal role in ensuring the success of the program.

Your day-to-day

• Lead and mentor a team of engineers towards success of the data migration program.
• Manage the data migration program by ensuring successful and timely delivery.
• Engage with Stakeholders including regulatory business users to define data migration requirements and scope.
• Organize and lead workshops to align on data migration requirements, strategies, and source-to-target mapping.
• Gain a thorough understanding of the Siebel CRM system or any other source system involved in the new license schemes.
• Define and finalize the rules for transforming GLS data fields to the target i.e. Amanda system.
• Create detailed scope documents for each scheme and obtain necessary approvals
• Understand the GLS and Amanda systems from a data migration requirements perspective and contribute to GLS-to-Amanda mapping workshops.
• Perform data profiling and support regulatory user data analysis.
• Devise and implement data enrichment and remediation solutions.
• Develop and document functional and technical specifications.
• Devise and implement the required data transformations from the GLS system to the Amanda operational system.
• Develop technical and business reconciliation procedures as per the data migration ETL framework.
• Execute data migration scripts for trial migrations, dress rehearsals, and production migration.
• Write SQL scripts to reconcile data between GLS and Amanda systems and generate reports.
• Oversee trial migrations and communicate results and expectations with stakeholders.
• Verify that the data has been correctly migrated by checking it in the Amanda user interface.
• Work with key users and stakeholders to identify and resolve data issues and script defects.
• Perform in-depth data analysis on defects and patterns surfaced during cutover, parallel / equivalence testing, undertaking root cause analysis, and articulating findings to the affected stakeholders.
• Track, analyse, and resolve any defects that arise during the migration process.
• Provide post-migration support, including analysing and resolving defects by fixing data in the Amanda system.
• Attend all meetings to provide expertise and provide status updates on a regular basis.

To be successful in this role you will demonstrate :

Closing Date : Friday 22 August 2025 at 9 : 59 AM

Careers at Department of Customer Service

A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact swathy.mohan2@customerservice.nsw.gov.au or 02 9494 8351.

For more information, please visit

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