Funding Coordinator

Who are we?

Forward Ability Support is a not-for-profit organisation with 60 years history of providing key services to people with spinal cord injuries or similar related health conditions. We are driven to make a brighter and more positive future for our community by supporting people with spinal cord injuries to live their best life. As an organisation we are looking for people who take pride in their work and are committed to excellence.

The Opportunity

We’re seeking a collaborative and proactive individual with proven experience in NDIS to coordinate participant funding all our three service areas – Allied Health, In home care and our residential care home. In this role, you will :

• Coordinate NDIS funding, ensuring participant budgets are accurately set up, monitored, and maintained.
• Process and reconcile claims and invoices, ensuring accuracy and timely submission through the NDIS portal or plan managers.
• Ensure compliance with NDIS, iCare, and DSOA guidelines, maintaining accurate records and preparing regular funding utilisation reports.
• Collaborate with stakeholders — including participants, families, clinicians, and support teams — to ensure services align with approved budgets.
• Contribute to continuous improvement, supporting audits, quality assurance, and the development of training and process enhancements.

About You

We’re looking for someone with proven experience in the NDIS sector and can demonstrate :

• Strong understanding of NDIS funding structures, price guides, and compliance requirements.
• Experience in funding coordination, finance administration, or billing within disability, community, or allied health.
• Ability to develop and implement service plans and connect clients with community resources.
• Excellent administration, communication, and problem-solving skills.
• Proficiency in Microsoft Office and client management systems (e.g. Lumary, ShiftCare, Splose).
• A professional, ethical approach with the ability to work autonomously and manage competing priorities.
• Valid NDISWC and Police Check, or willingness to obtain.

Why Join Forward and BrightSky?

At Forward and BrightSky, your work has purpose. We’re a passionate team driven by a shared vision—to create a brighter, more inclusive future for the spinal cord injury community. When you join us, you’ll experience :

• Meaningful Impact : Be part of a for-purpose organisation where your contributions truly make a difference, supported by leaders and teams aligned with a common goal.
• Flexible Work Options : Hybrid work arrangements with the ability to work from home 2–3 days per week, depending on your role.
• Attractive Salary Packaging : Access generous Not-for-Profit benefits of up to $15,900 in general living expenses and $2,650 for meals and entertainment.
• Great Location : Work from our Newington office – well-connected by public transport and offering convenient parking.
• Employee Wellbeing Support : Benefit from our Employee Assistance Program, offering professional counselling and wellbeing resources for you and your immediate family.
• Extra Leave Benefits : As a permanent employee, you’ll receive 2 days of paid Forward Leave annually, 4 weeks of paid Parental Leave, and access to Long Service Leave after just 5 years of continuous service.

Is this the opportunity you’ve been looking for?… APPLY NOW!

Forward Ability Support is an EEO Employer and people from culturally and linguistically diverse backgrounds are encouraged to apply. Successful applicants will be required to consent to a pre-employment health assessment, reference checks and a Nationally Coordinated Criminal History Check.

Role Type

Pay Rate

74000 AUD – 75000 AUD (Annum)

Company Overview

Supporting people with spinal cord injury to live their best life. Forward embodies the idea that no matter where any of us may be physically or mentally, there is always the opportunity to move forward. Having worked closely with people living with a spinal cord injury since 1961, our focus is on finding solutions that give our clients every opportunity to achieve any goal they set for themselves. We’re here to help our clients you with whatever it is they need to live a life that matters to them. Our purpose : Lead the way with services and supports towards a brighter, positive future for our community. We are a progressive, forward-thinking not-for-profit organisation that is leading the way with initiatives designed to make a real difference to the lives of everyone we touch, from those directly affected by spinal cord injury, to their families, communities and our own people. We are creating an environment where positivity matters, making a difference matters, and every day matters.

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