Platform Manager - AI & ML - Hawthorn East

JOB DESCRIPTION

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

About the team

As the way we shop continues to evolve, our  Data and Artificial Intelligence Team  keeps us at the cutting edge. Driven by our innovative, inclusive, and forward-thinking culture, we’re constantly looking at ways to reinvent the shopping experience for our customers and build the next generation of digital retailing.

The Data and Artificial Intelligence within the broader Coles Technology Team focuses on building data collection and analytics capabilities to uncover customer, product, and operational insights. Providing data driven support to our users and enabling Coles to be a data driven organisation.

About the role

For this exciting position within our Data and Artificial Intelligence team, we are seeking an experienced Platform Manager – AI & ML to lead the design, development, and delivery of AI / ML platform components including model training environments, feature stores, model registries, deployment pipelines, and monitoring frameworks.

Working closely with the Senior Manager – AI & ML Platforms, your main responsibilities will include the following but not be limited to the below :

• Manage end-to-end delivery of AI / ML platform enhancements, ensuring scalability, availability, and performance.
• Collaborate closely with data scientists, ML engineers, software developers, and platform teams to understand requirements and translate them into platform capabilities.
• Implement and enforce best practices for MLOps, model versioning, lifecycle management, and platform security.
• Drive continuous improvement by integrating new tools, frameworks, and automation to streamline AI / ML workflows.
• Oversee platform reliability, incident management, and capacity planning to maintain high availability and operational excellence.
• Ensure compliance with data governance, security policies, and regulatory requirements relevant to AI and ML workloads.
• Provide regular updates and insights on platform performance, risks, and opportunities to senior leadership.

We are looking for a versatile leader to lead, mentor, and grow a team of platform engineers, fostering a culture of innovation, collaboration, and high performance.

You will set clear objectives and provide coaching to ensure delivery excellence and professional growth whilst also, collaborate cross-functionally with AI / ML product teams, data engineering, security, and architecture stakeholders to align platform initiatives with broader enterprise goals.

You will advocate for Agile and DevOps principles within the AI / ML platform team, promoting continuous integration and delivery.

Experience required

Commercial Skills and Formal Qualifications

What’s in it for you?

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID :  166681

Employment Type :  Full time