Platypus Assistant Store Manager - Penrith
Penrith NSW 2750, Australia
About the Role
As the Assistant Manager at Platypus Shoes Penrith , you'll work side-by-side with the Store Manager to support a team of passionate casual team members. Your focus will be on driving sales and KPIs, coaching the team, and delivering next-level customer service. You'll play a key role in creating an energetic store culture, while developing your leadership skills in a fast-paced, high-impact retail environment.
Key Responsibilities
- Support the Store Manager in driving store performance by achieving sales targets, KPIs, and maintaining visual merchandising standards
- Motivate and inspire the team to deliver outstanding results in sales and customer experience
- Monitor and analyse store sales performance daily, weekly, and monthly – celebrate wins and identify opportunities for growth
- Manage rosters and wage spend in line with company targets and operational efficiency
- Coach and mentor team members, driving high morale, ongoing training, and succession planning
- Oversee stock levels, store presentation, shrinkage control, and operational excellence
- Ensure compliance with all OH&S policies and relevant state and national legislation
Skills and Experience
Previous experience as a senior casual, key holder, 3IC, or supervisor in a high-volume retail environmentProven ability to lead a team and deliver strong results in sales and KPIsA proactive, hands-on leader with a 'Make it Happen' mindsetStrong communication skills and a passion for coaching othersOperational know-how across stock management and visual merchandisingA genuine enthusiasm for customer experience and working with premium productWork-Life Balance : Sunday to Thursday roster – enjoy two consecutive days offCareer Growth : Extensive training and development programs to support your growthEmployee Perks : Access to our exclusive 'Employee Benefits' program – includes discounted gym memberships and health insurance.Team Discounts : 40% off across all Accent Group brands including Platypus, Vans, Hype DC, Skechers, and more.Supportive Culture : Be part of a vibrant, fun, and inclusive team culture with regular events, leadership conferences, and more.#J-18808-Ljbffr