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Despatch Supervisor
Despatch SupervisorGFG Alliance • Sunshine, VIC, AU
Despatch Supervisor

Despatch Supervisor

GFG Alliance • Sunshine, VIC, AU
4 days ago
Job description

About the role

Join a thriving production network as the leader of the site despatch team based out of our Sunshine site. You will lead the daily site transport operations, coordinating and monitoring transport fleet activities. You will be a critical function for our customers, production and project staff, where you will not only lead the team but immerse yourself in the whole business function.  This role is responsible for ensuring our dispatch function is running smoothly and consistently.

Your responsibilities will include :

  • Provide subject matter expert advice on transport functions, i.e. pricing, capability of fleet etc
  • Follow chain of responsibility as per the heavy vehicle national law
  • Lead and motivate the despatch team through expertise and action
  • Identify process improvement opportunities
  • Build and maintain excellent customer relationships
  • Liaise with customers, the planning team and project management team with notification of changes to the delivery plan, concerns on site and proof of delivery requests
  • Performing load checks and auditing of loads and load restraint
  • Adhering to all relevant health and safety policies, standards, procedures and legislative requirements

To be successful in this role, you will :

  • A qualification in logistics, advantageous
  • Be a proven supervisor / leader experienced in despatch, distribution or logistics
  • Have experience and or knowledge of the transport / heavy vehicle industry and understand load compliance and chain of responsibility
  • Be highly focused on safety and adhere to all policies, standards, procedures and legislative requirements
  • Have a customer service and relationship management mindset with a high level of negotiation skills
  • Be process orientated and demonstrate a high level of resilience
  • Be computer literate and have experience with Microsoft Office Suite, JDE / SAP, Next-Gen, desirable
  • Load restraint knowledge desirable
  • Key Benefits

    Below are some of our key central benefits that are available to InfraBuild employees. Other benefits may be available depending on your role or site.

  • Access to long service leave after 5 years : Employees who are not covered by an Enterprise Agreement can access accrued Long Service Leave (LSL) at the rate of 1.3 weeks per year of service after 5 years continuous service.
  • Generous parental leave : 20 weeks paid Primary Carer Leave and 3 weeks paid Partner Leave for those who have worked at the business for at least 12 months. The company also provides superannuation contributions for the Primary Carer during the period of unpaid parental leave for eligible employees (limitations apply).
  • Employee Benefits Program : discounts for employees, friends and family on a huge selection of products and services from a variety of brands including Samsung, Coles, Harvey Norman, Village Cinemas, Dick Smith, Vodafone, Thrifty and many more.
  • Corporate rates for private health insurance : Nib Health Insurance offers discounted cover for employees.
  • About us

    InfraBuild is Australia’s leading integrated steel manufacturing, distribution and recycling business, making steel using our electric arc furnaces. We provide solutions for commercial and residential construction, large scale and nation-building infrastructure as well as our primary producers and rural sectors.  With ambitions to be carbon neutral by 2030, each day we help build futures through sustainable steel.

    InfraBuild Reinforcing is the trusted reinforcing solutions supplier to major infrastructure and mega projects across Australia. From high-rises that shape our cities' skylines to transport projects that redefine how commuters navigate them, we partner with Australia's trusted construction companies to deliver projects that define our nation.

    Why work here?

    We offer more than just a job; we provide a dynamic environment built on three pillars that define our commitment to both our team and our industry.

  • Work with a greater purpose : Join us in the pursuit of a sustainable future as we progress our ambition to become carbon-neutral. You will contribute to a legacy that not only helps to build our nation but sustains our environment for future generations. Embrace a culture where differences are celebrated, innovation is embraced and valuing everyone's unique perspectives contributes to our transformation.
  • Work well - live better : We understand the importance of working in an environment which supports you to balance your personal and professional life. Experience a culture which values you as a whole person - where family extends to the workplace and your well-being matters. You’ll thrive not only in your career with us, but beyond.
  • Build your own future : Step into a culture where every day is an opportunity to grow, and where driving your own development is not just encouraged; it's expected. You’ll be empowered to take the wheel of your learning journey and uncover your potential. The possibilities are limitless.
  • We invite you to forge your career in a workplace where passion meets purpose, wellbeing is nurtured and the opportunity to thrive is in your hands.

    It is our ambition to cultivate an inclusive workplace that is as diverse as the communities we serve. We encourage candidates from all cultural backgrounds, genders, orientations, age groups, and abilities to apply. Your diversity is our strength in creating sustainable and innovative steel solutions for Australia's tomorrow.

    We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant .

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    Despatch Supervisor • Sunshine, VIC, AU

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