WSLHD - Carer Program Coordinator

NSW HealthCouncil of the City of Sydney, New South Wales, Australia

2 days ago

Job description

Overview

Lead culturally responsive mental health carer initiatives across NSW
Empower communities through inclusive and innovative support programs
Be part of a historic and future-focused mental health care transformation

Champion culturally safe mental health support for CALD carers across NSW. Coordinate statewide programs, build partnerships, and drive inclusive care.

Employment Type : Permanent Full Time

Position Classification : Health Manager Level 1

Remuneration : $87,813 - $116,824 per annum

Hours Per Week : 38

Location : Cumberland

Where you'll be working

Join the team at Cumberland Hospital, located in North Parramatta, part of Western Sydney Local Health District (WSLHD) — NSW’s largest and Australia’s oldest mental health facility. This is a unique opportunity to contribute to a legacy of compassionate care while shaping the future of mental health services.

Based at the historic Cumberland Hospital in Western Sydney

Serving diverse communities with primary to tertiary mental health care

Committed to professional growth through WSLHD’s CORE Values

Integral to the new Integrated Mental Health Complex at Westmead

A culture driven by innovation, respect, empowerment, and quality care

What you’ll be doing

As the Carer Program Coordinator, you’ll lead the development and delivery of culturally safe support initiatives for mental health carers from culturally and linguistically diverse (CALD) backgrounds across NSW. You’ll collaborate with carers, health services, and multicultural organisations to ensure inclusive, responsive, and high-quality care.

Coordinate the CALD Carer Support Group Program, including recruitment and development of Bilingual Group Leaders (BGLs)

Provide expert advice to health services and stakeholders on culturally safe and carer-inclusive practices

Plan, deliver and evaluate carer support initiatives aligned with health system priorities

Build strong partnerships to promote collaboration and shared service delivery

Contribute to policy, quality improvement, and strategic planning for CALD carer inclusion

How to Apply

Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.

Essential Requirement

Qualification : Health / Health Management Related Degree

Selection Criteria

Relevant tertiary qualifications in health, health management, social sciences or equivalent work experience in a health or community setting

Demonstrated experience in program coordination, including recruitment, training, supervision and support of staff or volunteers.

Proven ability to build collaborative relationships with CALD communities, government and non-government agencies, to improve access and inclusion.

Strong advisory and negotiation skills with the ability to influence service delivery and policy to reflect carer-inclusive and culturally safe practices

Well-developed project management and evaluation skills with the capacity to deliver outcomes within set timeframes and budgets

Comprehensive understanding of cultural diversity, carer roles and the challenges faced by families supporting people with mental health concerns.

Excellent written and verbal communication skills, including the ability to prepare reports, training materials and presentations for varied audiences.

Ability to work both independently and collaboratively within a multidisciplinary environment, exercising sound professional judgement

Requisition ID : REQ613933

Applications Close : 20th November 2025

Need more information?

Find out more about applying for this position.

Review the detailed Position Description for insights into role requirements and criteria.

Explore the selection process, employment checks, outcomes and notifications.

For inquiries about the role, contact Michele Sapucci on Michele.Sapucci@health.nsw.gov.au

People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.

Aboriginal and / or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https : / / www.steppingup.health.nsw.gov.au / .

Please note : To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

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Program Coordinator • Council of the City of Sydney, New South Wales, Australia