Customer Service Advisor

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Join a fantastic team showcasing your excellent customer relationships. Vehicle / transport industry experience preferable.

Job Responsibilities

Life at Scania

Our purpose is Drive the Shift towards a sustainable transport system.

At Scania, our people are our most valuable strength. Being part of the Scania family offers employees an exciting future in an environment that is steered by our core values; Customer First, Respect for the Individual, Elimination of Waste, Determination, Team Spirit and Integrity.

You know us as a world-leading provider of transport solutions. Leading innovation towards a sustainable global transport system. We have one unique resource at Scania to achieve this – you.

Welcome to Scania, a company that is enjoying record growth.

What you will do

As part of the Customer Service Team you will be ensuring the customer’s needs and expectations are met throughout their Scania experience, from the first customer enquiry, through administration, invoicing, and follow up. You will be responsible for;

• Working closely with the Service Team & Workshop Controller to ensure effective delivery of work orders
• Delivering exceptional customer communication – external and internal
• Managing and ensuring accuracy of all documentation
• Creating and invoicing work orders, job lines and allocating work to the workshop for planning of activity

Who you are

Your excellent communication and interpersonal skills will help you to drive positive business outcomes along with the following :

What we can offer you

To apply

Education

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