Loyalty and Lifecycle Specialist

About Our Client

Our client is a well-established organisation within the retail sector, known for its commitment to innovation and operational excellence. They focus on delivering high-quality products and services while fostering a results‑driven environment.

Job Description

• Develop and implement loyalty and lifecycle marketing strategies to enhance customer retention.
• Analyse customer data to identify trends and opportunities for targeted campaigns.
• Collaborate with the digital team to optimise customer touchpoints and improve engagement.
• Monitor campaign performance and adjust strategies to achieve desired outcomes.
• Work closely with internal stakeholders to align loyalty initiatives with business goals.
• Manage customer feedback to identify areas for improvement and innovation.
• Provide regular reports and insights to senior management.
• Ensure compliance with data privacy and marketing regulations.

The Successful Applicant

A successful Loyalty and Lifecycle Specialist should have :

• A strong background in digital marketing, particularly in loyalty and lifecycle management.
• Experience in analysing customer data to drive decision‑making.
• Proficiency in using CRM and marketing automation tools.
• Excellent project management and organisational skills.
• Strong communication and collaboration abilities.
• A keen attention to detail and a results‑oriented mindset.
• Retail or direct to consumer industry sector is advantageous.

What's on Offer

• Competitive salary package ranging from $90,000 to $110,000 AUD, plus super.
• Permanent, full‑time position.
• Opportunities to work within a collaborative and forward‑thinking digital team.
• Exposure to innovative projects.
• Supportive work environment with a focus on professional growth.

If you are ready to take on this exciting opportunity as a Loyalty and Lifecycle Specialist, we encourage you to apply today!

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