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Technical Customer Service - Lighting

Technical Customer Service - Lighting

seek.com.auQLD, Australia
2 days ago
Job description

Join a dynamic, privately owned group with over 180 employees across Australia and New Zealand. Rushmore Distributors Pty Ltd—trading as Repelec, Gilbert Lodge, M‑Elec, Ventilation Solutions, ToolHub, and JetDryer—is a trusted name in electrical and lighting distribution. We’re known for our market‑leading brands, strong culture, and commitment to rewarding our people.

Why You’ll Love Working With Us

  • Privately owned, stable business with a long‑term leadership team
  • Fast‑paced, supportive, and energetic work environment
  • Profit‑sharing scheme as part of your remuneration
  • Access to premium brands and innovative products
  • Part of a large international group with growth opportunities

About the Role

Based in our Darra office, you’ll be a key member of our Customer Service team, supporting both internal and external stakeholders. Reporting to the Office Manager, your responsibilities will include :

  • Responding to customer enquiries from electrical wholesalers and end users
  • Preparing quotes and managing warranty claims
  • Handling phone and email support
  • Assisting the external sales team with technical product queries
  • About You

    We’re looking for someone who thrives in a busy environment and brings technical lighting knowledge to the table. Ideally, you’ll have :

  • 2–3 years’ experience in customer service, preferably in electrical wholesale
  • Strong communication and time management skills
  • Excellent attention to detail and analytical ability
  • Intermediate proficiency in Microsoft Excel, Outlook, and Word
  • Electrical trade background with lighting expertise (highly regarded)
  • Ready to make your mark in a growing business that values your contribution? Apply now and be part of a team that’s lighting the way forward.

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    Customer Service • QLD, Australia

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