Customer Operations Specialist

About Our Client

This role is with a large organisation known for its expertise and excellence in the logistics industry. The company is committed to providing top-notch services and fostering an environment that encourages professional growth.

Job Description

• Manage end-to-end customer operations, ensuring timely and efficient service delivery.
• Collaborate with internal and external stakeholders to streamline logistics processes.
• Coordinate bookings and manage customer documentation accurately.
• Monitor shipment progress and proactively address any issues that arise.
• Provide exceptional customer support, addressing queries and resolving concerns.
• Identify opportunities for process improvements and implement solutions.
• Maintain compliance with industry regulations and company policies.
• Contribute to team goals by delivering results in a collaborative environment.

The Successful Applicant

A successful Customer Operations Specialist should have :

• Experience in a customer-focused logistics role within the logistics industry.
• Strong organisational and problem-solving skills.
• Proficiency in managing operational processes and documentation.
• The ability to work collaboratively and adapt to a fast-paced environment.
• A results-driven mindset with a commitment to delivering high-quality service.
• A continuous improvement focus and a desire to strive for growth.

What's on Offer

• Competitive salary package up to $80,000 AUD.
• Opportunities for career growth and professional development.
• Be part of a large organisation with a strong presence in the logistics industry.
• Work in a collaborative and supportive environment in Adelaide.

If you're ready to take the next step in your career as a Customer Operations Specialist, apply now to join our logistics team and make a meaningful impact!