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Production Tech

Production Tech

Trek BicycleCity Of Melville, Western Australia, Australia
30+ days ago
Job description

Overview

Join to apply for the Production Technician role at Trek Bicycle .

Are you ready to take the next step in your career and work with your hands in a fast-paced, rewarding environment? We’re looking for a passionate, detail-oriented bike mechanic, or as we call it, Production Technician, who thrives on solving problems, caring for bikes, and ensuring every customer leaves ready to ride.

This position is ideal for someone who’s mechanically inclined, values precision, and loves helping others. You’ll be the Lead Technician in the shop and responsible for completing more than 50% of total service work. The team will rely on you for complex repairs and high-level technical support.

As a member of Trek, you’ll have the opportunity to work with the newest Trek models before they reach customers and to build trust with riders who depend on your expertise to keep their bikes in top condition.

What You’ll Do

  • Troubleshoot and repair bikes efficiently with a focus on speed, accuracy, and quality
  • Perform bike builds and pre-assemblies according to Trek standards
  • Lead the service area with professionalism and high standards of organization and cleanliness
  • Deliver best-in-class hospitality by helping customers understand service options and timelines
  • Maintain Trek University Guide Status through ongoing training and certification
  • Collaborate with the Store Manager and team to complete daily tasks and support overall shop operations
  • Ensure consistent communication and leadership within the service department

What You’ll Bring To The Team

  • A positive, self-motivated, and team-first attitude
  • Outstanding communication and problem-solving skills
  • Strong attention to detail and pride in craftsmanship
  • A genuine passion for cycling and helping others enjoy the ride
  • Eagerness to continually learn about new technologies and service techniques
  • Ability to take ownership and lead by example in the workshop
  • About Trek

    At Trek, we’re on a mission to make the world a better place through bikes. As a global leader in cycling product design, manufacturing, distribution, and retail, we’re tackling challenges like urban congestion, mental health, and environmental sustainability—one ride at a time. We’re a family-owned, values-driven company that believes in professional growth, strong teams, and having fun while we do what we love. We care deeply about our people, our products, and the communities we serve.

    Benefits

  • Competitive Pay and Bonus Opportunities
  • Supportive, Team-Driven Culture
  • Ongoing Training and Career Development
  • Wellness and Mental Health Support
  • Exclusive Staff Discounts
  • Community Engagement
  • Fun, Energetic Work Environment
  • Additional Details

    Trek is an equal opportunity employer, committed to diversity and inclusion in the workplace.

    Ready to Build With Us? If you’re a driven technician who loves bikes, takes pride in your work, and wants to be part of a team that cares, we want YOU. Apply now to become part of the Trek Family!

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    Production Tech • City Of Melville, Western Australia, Australia