Refit Store Support | Retail

Refit Store Support | Retail page is loaded## Refit Store Support | Retaillocations : Ballarat Support Officetime type : Full timeposted on : Posted Todaytime left to apply : End Date : December 7, 2025 (28 days left to apply)job requisition id : JR106246Our connections with pets help us grow as people, from our Petstock people in our stores and offices, our Petstock foundation team, our equine specialists, and online brands, from Australia to New Zealand.We are continually inspired by pets and animals to be better people, both in our careers and our everyday life.Join our passionate, knowledgeable, and down-to-earth team where we work hard and love what we do, making an impact for Pets, People and the Planet!

• Why is Petstock is the place for you.
• Free access to mental health, financial & wellbeing support services through our Sonder service
• From supporting the Petstock Foundation to our sustainability projects and community partnerships, our people have opportunities to play a role and be part of something bigger. Because giving back, together, is what we do!
• Opportunity to purchase up to 2 weeks of additional paid leave & 4 weeks of paid parental leave
• Health and wellness services at a great corporate discount
• Exclusive access to Workplace Banking
• We’re built on family values, combined with a genuine passion for pets and people. We operate with heart, inclusivity, and inspiration for pets, people, and the planet.
• Job Description
• We are seeking a highly motivated individual to join the VIC West & TAS Refit Team. This role plays a key part in supporting stores across all aspects of the Petstock Retail Model, ensuring operational excellence and consistent brand standards. The job does require travel, accommodation and allowances.
• A Peek Into Your Petstock Day
• Provide support and guidance to Store and Support Teams to help them achieve and exceed expected store standards.
• Serve as Return to Work Coordinator for the region.
• Liaise with the Injuries team on behalf of VIC / SA / NT.
• Compile state-based reporting for the Retail Operations Manager as needed.
• Ensure regular visitation of stores within your region : conduct store audits, assess pet services processes, review the impact of initiatives, identify areas for improvement, and provide feedback to the Retail Operations Specialist.
• Ensure the store group’s compliance with task- and audit-related requirements
• Demonstrated ability to drive profitability & compliance.
• Strong Prioritisation & Conflict Management skills.
• Strong interpersonal skills.
• Exceptional verbal & written communication.
• If this is the opportunity you’ve been looking for and you love Pets as much as we do, apply today!
• Follow us on LinkedIn to keep up to date on life across our various brands -
• In our effort to support People, Pets & Planet, we’re proud of the work our Foundation undertakes -
• Our diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.
• We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves
• At Petstock we are passionate about supporting the communities we're part of, where possible we aim to hire candidates from the same geographic region (typically within a 80km radius) to strengthen community connections and support local economies. Whilst we do not prioritise local candidates over others, we recognise the benefits of hiring individuals who have unique insights into the local community

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