Technical Instructor - Sydney or Melbourne

SnowflakeSydney, New South Wales, Australia

30+ days ago

Job description

Technical Instructor - Sydney or Melbourne

Join to apply for the Technical Instructor - Sydney or Melbourne role at Snowflake .

Overview

The Technical Instructor for the Snowflake Customer Education and Training Team will be responsible for creating and delivering compelling education content and training sets that make complex concepts come alive in instructor-led classroom venues. The senior instructor will be seen as a subject matter expert and leader in transferring knowledge of Snowflake to customers, partners and internal teams, accelerating their technical onboarding journey. This role also leads cross-training efforts, program management, and helps strategically ramp multiple resources with our external stakeholders.

This is a unique opportunity to contribute to high-value, high-impact delivery at an exciting time for Snowflake. If you are energetic, self-managed, with experience teaching data courses to customers and strong presentation and communication skills, we’d love to hear from you.

Responsibilities

Teach a breadth of technical courses to onboard customers and partners to Snowflake, the cloud-powered data warehouse
Cross-train a breadth of technical courses to qualified individuals and resources
Cover concepts including Snowflake data warehousing concepts, SQL capabilities, data consumption and connectivity interfaces, data integration and ingestion, database security, performance topics, cloud ecosystem topics, and more
Apply database and data warehousing expertise during training to help customers transition from prior database environments
Deliver content and cross-train on delivery best practices using lectures, live demonstrations, and hands-on labs
Work with customers and partners investing in train-the-trainer programs to certify their trainers for delivery
Design-focused approach to make complex training concepts engaging in blended delivery
Collaborate with education content developers to prioritize, create, integrate, and publish training materials and exercises; drive continuous improvement
Collaborate with Snowflake subject-matter experts to create new materials and update content to match product updates

Ideal qualifications

Strong data warehouse and data-serving platform background

Recent experience with SQL, including complex workloads

4-10 years of experience in technical content training development and delivery

Strong desire and ability to teach and train

Experience with other databases (e.g., Oracle, IBM Netezza, Teradata)

Excellent written and verbal communication skills

Innovative, assertive, and quick to learn new technologies

Energetic, professional presence

Track record of delivering results in dynamic environments

Experience working cross-functionally with solution architects, technical writers, and support

Strong ownership and attention to detail

Degrees in Computer Science or MIS are helpful

Willingness to travel up to 75%

Bonus points for experience with the following

Experience creating and delivering training programs to mass audiences

Experience with other databases (Teradata, Netezza, Oracle, Redshift)

Experience with non-relational platforms and large-scale data processing (e.g., Hadoop, HBase)

Familiarity with BI and data exploration tools (e.g., MicroStrategy, Business Objects, Tableau)

Experience with cloud infrastructure platforms (AWS, Azure)

Experience with ETL tools and pipelines

Experience using AWS and Microsoft services

Participation in Train-the-Trainer programs

Proven success at enterprise software startups

Job details

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Information Technology

Industries : Software Development

Note : This description reflects the responsibilities and requirements for the Technical Instructor role and may be updated as Snowflake grows.

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Sydney Or Melbourne • Sydney, New South Wales, Australia