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Administration & Customer Service Officer

Administration & Customer Service Officer

CleanawayWarrnambool, VIC, AU
11 days ago
Job description

Administration & Customer Service Officer

About Us

Join us at Cleanaway and contribute to making a sustainable future possible, together.

We transform waste into resources and renewable energy.  When you start to think of waste as a resource, it opens a world of possibilities.

As a high growth, ASX listed organisation with over 7500 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading HSE performance.  We are Australia’s largest company in this sector, providing essential services to millions of customers and communities nationally.

The Opportunity

This is an exciting opportunity for an Administration / Customer Service Officer to join our team in Warrnambool on part time basis working 3 days per week

  • Proactively handle internal and external customer queries via phone, web and email
  • Maintain our CRM Database of customer information, receiving and filling in council forms etc.
  • Processing driver run sheets
  • Work with our customers to help make a sustainable future possible
  • Ad hoc administration duties as required

About You

Based in Warrnambool, the purpose of the Administration / Customer Service Officer is to contribute to the achievement of business goals and objectives via the provision of high-quality support in the functions of administrative duties and dealing professionally with customers

  • Previous experience in a customer service role or office environment
  • Excellent telephone etiquette with the ability to remain calm under pressure
  • An eye for detail with prior data entry experience
  • The ability to work with a small team
  • Excellent communication with the ability to manage competing priorities
  • Proficient with Microsoft Office tools such as Excel will be advantageous

    • Why join Cleanaway?

  • Competitive salary package
  • 3 day week (Monday / Wednesday / Friday ideally)
  • Career opportunities in a high growth, Australian business
  • Supportive and safe work environment
  • Great company benefits : Employee share program, company discounts, salary packaging, flu vaccinations, EAP, discounts on private health insurance and more.

    • Our Process

    Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status.

    We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.

    If you require any adjustments during the recruitment process, please contact us by emailing [email protected].

    Join us on our exciting journey towards a sustainable future .

    Simply click the Apply button  or visit https : / / www.cleanaway.com.au / about-us / careers and let's make a positive impact together.

    Applications close : 16 May 2025 AUS Eastern Standard Time

    Vacancy no : 521420

    Work type : Fixed Term - Part Time

    Location : Warrnambool VIC Australia

    Categories : Administration

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