Sales Support Specialist

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service. If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.

Deliver seamless sales and office operations through strategic support and efficient coordination.

What is the role

Part-time, three days a week, onsite at our Newcastle office. This is a contract role - 12 months parental leave cover.

As a Sales Support Specialist, you will provide sales support to the sales team including procurement, processing renewals and quote preparation. This role is also responsible for providing a broad range of administrative support services across finance, sales support, and general office functions.

The following include but may not be limited to the responsibilities of the Sales Support Specialist :

• Provide administrative and sales support to the sales team
• Manage product quoting, ordering, receipting, and delivery
• Coordinate small contract and license renewals
• Maintain ConnectWise for tracking agreements, licenses, and sales activity
• Monitor and manage internal stock levels and stock movements
• Assist with warranty claims and supplier communications
• Support proposal, presentation, and tender preparation
• Organize sales events, campaigns, and mail outs
• Liaise with suppliers regarding orders, deliveries, and backorders
• Maintain positive supplier relationships and escalate pricing / timing issues as needed
• Conduct stock takes and stays updated on the latest technologies
• Greet visitors and manage calls, office access, and supplies
• Coordinate freight, stock, and vehicle logistics
• Support HR tasks, travel bookings, and event planning
• Oversee property maintenance and admin processes
• Perform general office administration as needed

Who we are looking for

Candidates must possess a strong grasp of sales workflows and technical capabilities, as well as :

What we offer

New Era Technology, Inc., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”). View our Privacy Policy here https : / / www.neweratech.com / us / privacy-policy /

Interested in building your career at New Era Technology? Get future opportunities sent straight to your email.

#J-18808-Ljbffr