Desktop Support Technician

Apply now Job no : 505197

Work type : Ongoing Full Time

Location : Various

Categories : IT / Technology

• Location : Open to all major cities
• Base salary : $88k - $94k
• Position type : Ongoing full-time role

About the ABC

The ABC is the nation’s most trusted and independent source of Australian conversations, culture, and stories. With over 4,500 employees from diverse backgrounds across more than 50 locations around Australia and overseas, we are proud to create, curate and deliver high‑quality content that informs, educates and entertains Australian communities.

About the role

You’ll play a key role in shaping how people at the ABC work every day, contributing to the design, implementation and support of modern end‑user devices and services. Working closely with your team, and under the general direction of the End User Computing & Enablement Team Leader, you’ll deliver high‑quality technical support through ABC’s ITSM tools, resolving moderately complex incidents, changes and problems.

You’ll collaborate on projects that enable new ways of working, help introduce modern device management practices, and build automation and self‑service solutions that improve the end‑user experience. Along the way, you’ll actively support ABC’s cyber‑security strategies and help keep our people and systems safe.

Responsibilities

Qualifications

Special Requirements

Willingness and ability to work outside of rostered hours in compliance with an on‑call and / or overtime arrangement, as required.

What we can offer you

About ABC Product & Technology

The Product & Technology (P&T) division is responsible for delivering the technology and services that enable the ABC to fulfil its creative, strategic and business goals. The scope of activities and responsibilities of the P&T division range from keeping ABC programmes and services on‑air and online, to delivering on key projects, as well as assisting in setting the technology strategy and architecture for the ABC.

More Info

In line with our focus on diversity, applications are strongly encouraged from Indigenous Australians, people from a range of cultural and linguistic backgrounds, people with disability and LGBTQIA+ individuals. The ABC also aims to achieve a gender‑balanced workforce.

Contact

For more information, please contact Adam Galvin, End User Computing & Enablement Team Leader on 02 8333 1500.

To request recruitment and selection information in alternate formats, request adjustments, or if you have accessibility requirements please contact accessibility@abc.net.au.

We respectfully request that Recruitment Agencies do not submit applications for this position.

Advertised : 06 Jan 2026 3 : 40 PM AUS Eastern Daylight Time

Applications close : 03 Feb 2026 11 : 55 PM AUS Eastern Daylight Time

#J-18808-Ljbffr