Desktop Support Engineer

Direct message the job poster from Tata Consultancy Services

HR IT & NON IT Recruitment & HR Executive & Interview Coordinator

About Organization :

Join Tata Consultancy Services, Asia Pacific and be part of an organization committed to sustainable development for our future.

TCS follows the Tata group philosophy of building sustainable businesses that are rooted in the community and demonstrate care for the environment.

Our unique values position us to combine a purpose-driven worldview with digital innovation, collaborating with customers, communities and governments to lead and shape innovative solutions for a sustainable future.

TCS has been carbon neutral in its operations across 11 countries, 12 delivery centers and 18 offices in Asia Pacific since

This is only the initial stage in TCS' journey as we strive to achieve long-term net zero emissions by

Role Purpose

Provide technical support and maintenance for desktop environments, ensuring optimal performance, security, and user satisfaction.

Key Responsibilities

Respond to user inquiries and resolve technical problems.

Install, configure, and maintain desktops, laptops, and peripherals.

Perform hardware / software repairs and upgrades.

Manage security settings and software updates.

Collaborate with IT teams for complex issues.

Maintain inventory and documentation of IT assets.

Train users on basic IT practices and tools.

Deploy and configure operating systems and enterprise applications.

Manage imaging, patching, and software distribution (e.g., SCCM).

Troubleshoot advanced hardware / software / network issues.

Conduct security audits and apply compliance measures.

Maintain technical documentation and system configurations.

Collaborate on IT projects and technology upgrades.

Optimize desktop environments for performance and reliability.

Required Skills & Experience

Strong knowledge of Windows operating systems and enterprise applications.

Good to have experience with SCCM or similar imaging and patching tools.

Basic networking and troubleshooting skills.

Ability to manage IT assets and maintain documentation.

Good communication and user training capabilities.

Certifications (Preferred)

None listed.

Tools & Platforms

Microsoft SCCM

Active Directory

Microsoft 365

Location

Onsite – Docklands, Melbourne

Top Reasons to Join Our Team at TCS Australia

Attractive compensation & rewards

We offer a highly competitive salary package aligned with the Australian market, complemented by performance-based incentives, recognition programs, and comprehensive employee benefits.

Your achievements are celebrated, and your contributions truly matter.

Global exposure with local impact

At TCS, you'll work with leading Australian enterprises across diverse industries while collaborating with our global network of experts.

This means access to world-class practices, transformative technologies, and the chance to shape solutions that have a real impact — locally and globally.

Empowering leadership & supportive environment

Our leadership team is committed to helping you succeed.

We encourage initiative, reward innovation, and provide a collaborative environment where your ideas are heard and valued.

We believe in careers, not just jobs.

With continuous learning, certification support, career mobility, and clear progression pathways, TCS empowers you to grow and evolve — whether you want to deepen your expertise, explore new domains, or take on leadership roles.

Inclusive, collaborative culture

Diversity, inclusion, and respect are central to who we are.

At TCS Australia, you'll join a workplace where collaboration thrives, individuality is valued, and everyone can contribute to meaningful outcomes.

Continuous learning & cutting-edge innovation

We invest heavily in your development, offering structured learning programs, global certifications, leadership development, and opportunities to work with emerging technologies.

You'll be part of an environment that constantly challenges and expands your capabilities.

A Great Fit for the TCS Culture

We're looking for people who are :

Passionate about technology and transformation

Driven by curiosity, innovation, and continuous learning

Excited to work in a collaborative, purpose-driven environment

Motivated by delivering real impact for clients, communities, and society

Our core values – Integrity, Excellence, Responsibility, Pioneering Spirit, and Unity – shape how we work and how we grow together.

The TCS Community in Australia and Beyond

Global strength : Over 600,000+ associates in 55+ countries, united by a shared purpose — to innovate and make a difference.

Local presence : A trusted partner to Australia's leading enterprises across financial services, government, retail, healthcare, telecom, and more.

Social impact : Deeply committed to sustainability, digital inclusion, and community engagement initiatives in Australia and around the world.

Empowered workplace : We foster a culture where diversity, equity, and accessibility are integral to how we operate.

We don't just imagine a better future — we help build it.

About TCS

Tata Consultancy Services (TCS) is a global leader in IT services, consulting, and business solutions.

We have partnered with many of the world's largest organizations to help them transform their businesses, operating models, and technology ecosystems.

Learn more at .

Equal Opportunity Employer

TCS is an equal opportunity employer.

All qualified applicants will be considered without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by applicable law.

Note : Compensation details are accurate as of this posting and may be adjusted in line with Australian laws and market conditions.

Applicants may be asked to attend interviews in person or via video conference and present valid identification during the process.

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