Customer Service Officer - Robina

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• Help provide the latest best practice services for anyone who needs it
• Gain skills with Australia's largest provider of government-funded hearing care
• Working at Robina, Southport & Helensvale locations (this is an onsite position)

Want to improve the lives of Australians, no matter who they are?

Join us and build a career and future you'll be proud of.

It matters more at Hearing Australia

Hearing Australia is a trusted leader in our field. Working across the country, we exist to support and empower people through hearing health when and where they need it.

Your opportunity

As a Customer Service Officer, you'll support and empower clients of all backgrounds. Working side by side with people who go the extra mile, you'll also love the feeling of helping children and adults who need us. Here's how you'll do it :

What you'll bring

We believe the successful candidate will thrive in a client centred environment where they can provide exceptional and friendly service in conjunction with managing complex medical administration. You'll bring :

What matters most? It's simple - your drive to help anyone and everyone who needs us. And you'll see your role as a real responsibility and an incredible opportunity to make an impact on lives across the country.

Why Hearing Australia?

There's so much to love about a role with us. But our people say there's three things that set us and their careers apart. They're about :

What does that mean for you?

As a Customer Service Officer, you'll know that every day, your work is helping children and adults who need us. Just ask Ebonie one of our dedicated Customer Service Officers about why they choose to work with us :

"I think care is why most of us come to work. It's knowing we can do our bit to make life a little easier for our clients."

You'll also enjoy a range of benefits, including :

Let's create the gold standard of hearing care

We will require the successful candidate to be willing to have a Police Check conducted (we pay), a current driver's licence and must have rights to work in Australia.

Hearing Australia is an Equal Opportunity Employer and embraces diversity, equity and inclusion. We are passionate about building a diverse and inclusive culture from within.

We encourage Aboriginal and Torres Strait Islander peoples and applicants from different cultures who are bilingual to apply.

We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

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Salary match Number of applicants Skills match

Hearing Australia has provided expert hearing care to Australians for over 75 years, helping thousands of children, adults, Aboriginal and Torres Strait Islander peoples, pensioners and veterans stay connected with their families and communities every week.

Our dedicated team offers services through tele-services, online, in home and in centre across over 450 locations Australia-wide. What matters most to us is improving people’s lives through expert hearing care.

Hearing Australia has provided expert hearing care to Australians for over 75 years, helping thousands of children, adults, Aboriginal and Torres Strait Islander peoples, pensioners and veterans stay connected with their families and communities every week.

Our dedicated team offers services through tele-services, online, in home and in centre across over 450 locations Australia-wide. What matters most to us is improving people’s lives through expert hearing care.

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Perks and benefits Some of the leave benefits when you join our team Some of the pay benefits when you join our team Some of the other benefits when you join our team

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What can I earn as a Customer Service Representative

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