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Sr. Business Analyst

Sr. Business Analyst

Duck Creek PaymentsCouncil of the City of Sydney, New South Wales, Australia
10 days ago
Job description

Join to apply for the Sr. Business Analyst role at Duck Creek Payments .

Who We Are

Duck Creek Technologies is an intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We build the platform that modern insurance systems run on, leveraging the power of the cloud to enable agile, intelligent, and evergreen operations. Our cloud‑native SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies. With over 1,000 successful implementations, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.

We have more than 1,800 employees worldwide and are proud to be a Flexible‑First employer. Employees can work from an office, from home, or on a hybrid schedule, fostering inclusion, collaboration, and consistent employee experience regardless of location.

What You’ll Do

  • Act as an experienced resource on a project team responsible for analysing and designing new business processes.
  • Work with the Business Architect and other stakeholders to assess current capabilities and identify high‑level customer requirements.
  • Elicit detailed product requirements and use cases, and develop and maintain the business requirements.
  • Document customer requirements to assist the development team in implementation.
  • Transition the requirements and use cases to the technical team, ensuring a clear and complete understanding.
  • Participate in quality management reviews as outlined in the Quality Management practice, reviewing designs, prototypes and other requirement work products.
  • Translate requirements and use cases into test conditions and expected results for product and user acceptance testing.
  • Perform other related duties and activities as required.

Qualifications / Requirements

What You’ve Done

  • Bachelor’s degree required (or higher education level, or foreign equivalent), preferably in a field with analytic emphasis.
  • Minimum of 8 years’ professional experience, preferably in a similar role.
  • Experience interfacing with customers, including customer presentations.
  • Specialized Knowledge, Skills, and Abilities

  • Excellent communication skills, verbal and written.
  • Experience in requirements gathering, identifying gaps, estimating, implementation, test planning and execution, and User Acceptance Testing definition and execution.
  • Experience translating requirements and use cases into test conditions and expected results for assembly, product, and user acceptance testing.
  • Experience / knowledge of P&C insurance software applications.
  • Experience / knowledge of software development life cycle for P&C insurance software.
  • Other Requirements

  • Travel : 25-50%
  • Work Authorization : Legally authorized to work in the country of the job location.
  • Physical : Exerting up to 10 pounds of force occasionally; sedentary work. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
  • Our Commitment to Equal Opportunity

    We are committed to providing equal opportunity to all employees and applicants— to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, colour, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status. We strive to be an example to the world of inclusion, diversity, and equity in all things.

    Accessibility

    Please let us know if you encounter accessibility barriers with our web content by sending an email to accessibility@duckcreek.com.

    Privacy Notice

    By submitting your application, you acknowledge that Duck Creek Technologies may collect and process your personal data for recruitment purposes in accordance with our Privacy Notice and applicable data protection laws.

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    Analyst • Council of the City of Sydney, New South Wales, Australia

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