Retail Operations / Sales Manager

Retail Operations / Sales Manager, Full-Time - Fine Jewellery (Immediate or flexible start date)

Why Join Us?

• Leadership & Career Development – Ongoing business coaching, training, and long-term growth opportunities
• Next Growth Phase – Be part of a business moving into store expansion, with direct involvement in teams and systems
• Work Closely with the Owners & Senior Leadership Team on strategy + execution
• Australia’s Best-Reviewed Jeweller – 5,300+ 5-star Google reviews

We’re looking for a high-performing Retail Operations Manager with strong sales DNA to join our team. You’ll oversee people, performance and operations while remaining close to high-value luxury sales. Immediate or flexible start available.

About SH Jewellery

SH Jewellery is one of Melbourne’s leading independent jewellers, specialising in premium 18kt gold and platinum diamond jewellery and Rolex watches. With over 5,300 five-star Google reviews, we are proud to be Australia’s best-reviewed jeweller, trusted by more than 20,000 couples.

Requirements

Your Role :

What We're Looking For :

Benefits

Why You'll Love Working at SH :

Industry Leaders – Work with one of Australia’s most respected and best-reviewed jewellers.

Training & Development : Access to leadership training and development. We place emphasis on growing and developing our people.

Growth & Scale Opportunity – Be part of a business entering its next phase of store expansion and scalable growth.

Staff Discounts : Exclusive discounts on our fine jewellery and Rolex watches.

Jewellery Care : Access to jewellery cleaning and repairs.

Create Memories : Help create special, memorable moments in people's lives that they will cherish forever.

Join a company that values excellence, celebrates growth and is scaling with intent. If you’re ready to drive performance and shape the future of a growing luxury brand, we’d love to hear from you.