Claims Manager

Take the next step. Be part of something bigger at Suncorp.

• Contract Role : Commencing 1 st December 2025 until 29 April 2026
• Hours : Full-time, Monday–Friday (rotating roster 8am–6pm)
• Salary : $79,500 inclusive of 12% super
• Training : 5-week structured program

What It’s Really Like to Be a Claims Manager at Suncorp

As a Claims Manager, people think I just manage claims. But what I really do is help people on some of the worst days of their lives – and we’re looking for others who are just as passionate about making a difference.

When storms hit or fires break out, our phones ring. I could be speaking to someone whose home is underwater, whose roof has collapsed, or who’s just lost everything. It’s not easy, but it’s real, human work, that matters - because customer obsession is at the heart of everything we do.

I joined Suncorp because I wanted to make a difference. What I found was a role where I’m challenged every day, backed by a team who truly gets it, and supported by leaders who check in, especially after the tough calls.

What I Do as a Claims Manager :

No two days are ever quite the same, but here’s what you can expect :

What You’ll Bring :

This isn’t a script-reading call centre job. It’s fast-paced, emotionally complex and deeply human.

You’ll do well here if you bring :

What’s in it for you :

Why I Stay :

This job isn’t for everyone. You need thick skin and a big heart. You’ll have days where the calls are tough, and you feel stretched. But if you’re someone who finds purpose in helping people when it really counts, you’ll find this role incredibly fulfilling.

We're hiring now. If this speaks to you, apply today.

And if you're unsure? Apply anyway, we’d love to speak with you. Some of the best Claims Managers here had no idea they’d be good at this, until they gave it a go.

For more information, please contact our delivery partners on 02 8223 9659.

At Suncorp, we are committed to building futures and protecting what matters. We value the unique experiences, insights and diverse workforce that benefits our people, our business, and our customers. We’d love to see your application and speak with you even if you do not match the above mentioned.

Advertised : 29 Oct 2025 AUS Eastern Daylight Time

Applications close : 09 Nov 2025 AUS Eastern Daylight Time

Don't see your dream job posted? No problem, sign up for job alerts and we'll let you know once something becomes available.

Help people on their toughest days as a Claims Manager at Suncorp and make a real difference - Contract roles starting 1st December 2025.

Help people on their toughest days as a Claims Manager at Suncorp and make a real difference - Contract roles starting 1st December 2025.

#J-18808-Ljbffr