Community Engagement Facilitator

Capricorn Citizen Advocacy (CCA) is a small, not-for-profit, community organisation based in Rockhampton, which was established in 1999, specifically to implement a Citizen Advocacy program in the local government regions of Rockhampton and Livingstone.

Capricorn Citizen Advocacy uses the Citizen Advocacy model (which emanates from Dr Wolf Wolfensberger's theory of Social Role Valorisation) and calls for the establishment and support of freely-given, one-to-one relationships between vulnerable people with disability, who have unmet needs in one or more important life areas, and resourceful and principled citizens, who are free from conflict of interest. Citizen Advocates make a personal, voluntary commitment to the person to provide some of the emotional and / or practical support required to help meet the person’s needs and improve their quality of life.

In 2022, CCA also commenced the delivery of its ‘Vantage Point’ client advocacy service which provides a free, short-term, non-legal advocacy advice service. This service is provided in person, by phone or video communication. CCA also does outreach by staff regularly travelling to regional, rural and remote locations in our wider service area. This outreach extends across 12 local government areas in Central Queensland from Yeppoon and Gladstone, west to the Northern Territory, including the Central Highlands and remote centres in outback Queensland. Advocacy, information, advice, and onwards referrals (where relevant) are provided.

THE DUTIES

• Basic website updates, using WordPress
• Facebook updates following consultation with administrators regarding content
• Production and distribution of newsletters using Mailchimp
• Occasional small event management in collaboration with staff and Management Committee – Advocate Information Nights etc
• Update membership records, email groups, contacts and registers e.g. Worker Screening compliance
• Respond to initial advocacy enquiries for Vantage Point Program and create relevant records using IVO client records system
• Attendance at team meetings
• Other duties relevant to role and / or the successful operation of the organisation

TERMS AND CONDITIONS

This part-time (fixed-term) position requires the incumbent to work 15.20 hours per week and limited and irregular work outside these hours for which an hour for hour Time Off In Lieu (TOIL) arrangement will apply.

Flexible workplace arrangements can be negotiated however the position is office-based and involves occasional engagement in community settings. An employee who wishes to work from home on an assigned task(s) shall request prior approval from the Manager. Such approval shall not be unreasonably withheld, however the approval of such requests shall NOT be recurring working conditions, unless there are extenuating circumstances

POSITION DESCRIPTION AND SELECTION CRITERIA

A position information kit including the selection criteria can be obtained via email to Ewan Filmer -

It is imperative that EACH of the selection criteria is addressed.

COMMENCEMENT DATE

The successful applicant will commence as soon as possible, preferably in December 2025 or Early2026.

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