National Client Manager

LocktonSydney, New South Wales, Australia

30+ days ago

Job description

National Client Manager

Position can be based in any of the following locations - Sydney, Melbourne OR Brisbane

We are seeking a highly motivated National Manager for our People Solutions team. We are looking for a well-connected and respected industry leader at a national level within the workers compensation and people solutions industry.

Reporting to the Head of Client & Market Management, the successful candidate will be expected to build and manage a large national client portfolio, leveraging existing relationships within the insurance industry and distribution partners, to deliver a profitable business unit contributing to the overall growth of Lockton Australia and regional areas.

What will you be doing?

Actively manage and develop a portfolio of business with a particular emphasis on profitable growth, providing professional standards and consistency of advice.
Developing positive relationships with clients.
Ensuring service delivery in line with agreements and identification of new business prospects or cross sell opportunities.
Networking and relationship development activities with insurers, client groups, and professional associations.
Manage a portfolio of clients to ensure their insurance and risk management needs are fully met.
Review of insurer strategy claims estimation quantum, recovery claims potential, common law liability and claims management service standards and provide advice as required, in the interest of the client.
Provide advice on recommended workers' compensation claim lump sum settlements or redemptions.
Provide premium, forecasting and reporting support to client and providing insight into performance.
Processing client accounts and billing.
Tender submissions.
Management and leadership of staff within your department.
Provide a high standard of work and business ethics, setting the standard within People Solutions.

To be successful in this role, you will need :

Be capable of following directions and working collaboratively with others, while also being self-motivated and able to manage own workload.

Be able to manage multiple responsibilities simultaneously.

Have excellent communication and interpersonal skills (verbal and written).

Have a high level of attention to detail, quality standards and compliance.

Be responsive to the changing needs of the team, office and business, and to any issues that arise.

Have a strong ‘can-do’ attitude and willingness to pitch in.

You will need the following experience and qualifications :

Relevant Allied Health Diploma AND / OR Undergraduate Degree

Extensive Workers Compensation experience (10+ years)

Moderate to high level of proficiency in MS Office.

WinBEAT / OrganiseIT experience or other similar software experience.

We offer :

An agile / hybrid work environment.

A strong focus on training and development opportunities at all levels and a 10 week mentoring program.

Discounted corporate private health insurance and a free flu vaccination program.

Salary Continuance insurance to protect you and your family in the event you suffer an illness or injury.

Extra paid Summer and winter day to focus on your wellness.

Competitive remuneration packages along with reward & recognition schemes.

Paid parental leave and volunteer leave.

Opportunities to give back to the communities in which we work and live.

Access to an employee assistance program for coaching and counselling.

The opportunity to get involved or participate in initiatives organised by our Wellness, Diversity, Equity, & Inclusion, Young Professionals and CSR Associate Resource Groups.

About Lockton :

Lockton has grown to become the world’s largest privately owned insurance broker. Certified as a Great Place to Work in Australia and featured on the Top 50 Workplaces for Women, our structure and unique culture empowers Associates to make decisions and influence the direction of the business.

With top-tier mentors and a 98% client retention rate in Australia, we employ some of the best and brightest minds in the risk and insurance industry.

The insurance industry isn’t going anywhere. It’s stable. It’s secure. Over 300 Associates help organisations every day to drive profitability over the long-term and become more resilient.

To learn more about Lockton please visit : global.lockton.com

Seniority level

Not Applicable

Employment type

Full-time

Job function

General Business and Business Development

Industries

Insurance

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National Manager • Sydney, New South Wales, Australia