Front Office Manager

Position Overview

To co‑ordinate and oversee the running of the hotel in the absence of the hotel Manager or the Guest Experience Manager with particular emphasis on assisting the management of operations within Front Office, monitoring hotel security and maximising the profitability of operations. Our Vision is being leaders in creating experiences and properties that escape the ordinary.

Title : Front Office Manager

Our Purpose is to make the day better for ourselves, each other, our group, our customers and communities. We do this by living our values of empowerment, possibilities and community. We achieve our Vision and Purpose by delivering on our goals and values.

Goals : Growing revenue above market, Maximise assets, Business transformation.

Our Values

• Empowerment : We make it happen
• Possibilities : We evolve and innovate
• Community : We make the connection

Key Accountabilities

This position description is not an exhaustive list of tasks that may be required. All other reasonable requests or duties may be required to be performed from time to time.

Personnel & Training

Corporate Assets and Corporate Image

Authorities

Front Office Manager has all authority needed to achieve the above outcomes. The only limitations are : All expenditure must be approved by the Rooms Division Manager / Executive Assistant Manager or General Manager prior to commitment. All capital / sales and marketing expenditure must be approved and purchase order co‑signed by the General Manager prior to commitment. Non‑capital expenditure follows the hotel purchasing policy. All proposed employee terminations must be discussed with the General Manager before actioning.

Job Details

Location

Bar Beach, New South Wales, Australia

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