Talent.com
This job offer is not available in your country.
Platform Lead - South Bank, Qld

Platform Lead - South Bank, Qld

Product And TechnologyAustralia
11 days ago
Job description
  • Refer a friend
  • Job no
  • 525088
  • Brand
  • Product and Technology
  • Work type
  • Full time
  • Location
  • Queensland
  • Categories
  • Information & Technology
  • Flight Centre Travel Group (FCTG)
  • our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something amazing - travel!
  • Day to day
  • Liaise with internal stakeholders from Marketing Merchandising, Product Management, and Engineering to ensure platform capabilities meet business needs
  • Work with vendors and engineering teams to develop new functionality to meet requirements. Create user stories and testing to ensure requirements are met
  • Train staff on the system, providing documentation, and user guides
  • Provide support to users, triage and debug issues
  • Work with platform vendors to ensure cases are managed end-to-end with priority on speed of resolution
  • You'll be perfect for the role if you have
  • 2+ years in a similar role or transferable experience
  • An understanding of system integration technology
  • Experience with internal and external stakeholders
  • Support experience - Analysis
  • Experience with complex travel products
  • Project / Software development lifecycle experience (desirable)

    • What you will enjoy :

    • Culture : you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd

      • Development : Individualised, ongoing Learning & Development via communities of practice. Dedicated time to learn, share and collaborate skills, interests and goals, as well as contribute your own expertise and insights of others.

    • Innovation Days where you have the opportunity to create, collaborate, and bring innovative concepts to life!
    • Dedicated Engineering Days, often hosted by technology partners off-site, where staff have an opportunity to increase knowledge and skills, and test out new and exciting technologies.

      • Access to learning tools such as Udemy for ongoing technical skills development

    • Women in PM&E group - this comprehensive program aims to foster gender diversity and empower and support women in their pursuit of successful careers in technology. It encompasses a variety of initiatives, workshops, mentorship opportunities, and networking events.

      • Exclusive Staff Discounts : Accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and more

      Travel Discounts : Including family and friends - flights, hotels, tours, cruises, travel insurance and more

      Brightness of Future : Career opportunities in a network of brands and businesses across the globe - we promote from within

      Corporate Health Discounts : Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

      Mental Health : Support and Employee Assistance Program for staff and family

      Social : Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025)

      Giving Back : Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

      Sustainability : The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment

    • Irreverence. Ownership. Egalitarianism.

      • LI-KC1#LI#onsite

    • Applications close
    • Back to search results
    • Refer a friend
    Create a job alert for this search

    Platform Lead • Australia