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Senior CX Strategy Lead — Digital Transformation
Senior CX Strategy Lead — Digital TransformationBendigo Advertiser • Newcastle City Council, New South Wales, Australia
Senior CX Strategy Lead — Digital Transformation

Senior CX Strategy Lead — Digital Transformation

Bendigo Advertiser • Newcastle City Council, New South Wales, Australia
9 hours ago
Job description

A health organization is seeking an Associate Director for Customer Experience to lead strategies that enhance customer satisfaction and loyalty. This role involves developing cohesive frameworks for customer engagement and working with senior leadership to unify customer experience efforts, ensuring readiness for digital transformation. Required qualifications include relevant tertiary education and extensive experience in customer experience management.

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Senior Strategy Lead • Newcastle City Council, New South Wales, Australia

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