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Learning Advisor

Learning Advisor

CareChoice (Aust) Pty LtdMulgrave, Victoria, Australia, 3170
26 days ago
Job description

About CareChoice

CareChoice is a NDIS and TAC / WorkSafe registered disability provider. We deliver a wide range of services and provide complex support across the Disability sector in a range of settings including home care, residential, community and Specialist Disability Accommodation.

CareChoice is committed to service excellence and works closely with clients, their families, and key stakeholders to ensure individuals receive the very best person-centred care. The CareChoice team are passionate about their work and pride themselves in delivering an exceptional calibre of service.

Our values

Our philosophy of service provision is based upon our values of :

  • People, First
  • Brilliant Together
  • Bring Our Best. Always
  • Relentless Optimism

Benefits & culture

CareChoice is proud to be an EEO employer. We support an inclusive approach in the workplace. We celebrate our diversity and welcome staff regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices. Aboriginal and Torres Strait Islander people are encouraged to apply.

As part of our commitment to putting People first, you'll enjoy industry-leading wellbeing support and benefits at CareChoice, including :

  • Access to your pay as you earn it via our financial wellbeing partner
  • Employee Pathways Scholarships
  • Employee Support Fund
  • Free ongoing training and development
  • Paid Pregnancy loss leave for either parent
  • Flexible work options
  • A number of employee wellness platforms including EAP, free flu shots and travel discounts
  • Discounts with several department store retailers, events & entertainment, home & technology
  • Further discounts with groceries & beverages, shopping & fashion, sports & leisure, fuel and transport
  • Car, health insurance and energy benefits
  • Monthly & Annual Recognition & Reward for Employee of the Month
  • Service Recognition & Reward Program
  • Career development opportunities including secondments and Job-Ride-A-Long program

    • From the moment you step through our doors, you'll feel welcome and supported to do your best work and really make a difference in people's lives.

    How you'll make an impact

    CareChoice has a great opportunity for an experienced Learning Advisor to join the team.

    This role is fixed term until the end of January 2026.

    Reporting to the Chief People Officer and Manager, People & Culture you will be a passionate Learning Advisor with proven experience as a trainer, learning advisor or educator, ideally in the disability support sector.

    The Learning Advisor is responsible for designing, delivering, and supporting professional development programs and training initiatives to enhance the knowledge and skills of CareChoice staff. This role ensures that both internal and frontline staff are equipped with the appropriate skills and knowledge to provide high-quality supports to CareChoice participants.

    As a Learning Advisor, some of your key responsibilities will include :

  • Training and Development Programs
  • Compliance and Best Practice
  • Review reporting requirements
  • Performance Assessment and Feedback
  • Collaboration and Stakeholder Engagement
  • Resource Development and Management
  • Continuous Improvement

    • About you

    As an experienced Learning Advisor, you will have experience working with diverse teams, providing feedback and assessing performance as well as a Certificate 4 in Training and Assessment.

    You will have an ability to assess learning needs and adapt training materials as required.

    You will have strong stakeholder management skills, excellent attention to detail, strong time management skills and have a genuine passion for learning.

    You will be self-motivated, be an excellent team player, a positive role-model with a ‘can do' attitude, amiable, honest, with the highest level of professionalism and integrity.

    Ideally, you'll have :

  • Previous experience in a learning role in the disability services sector or similar will be highly regarded.
  • Tertiary qualifications in Human Resources or related is advantageous.
  • A thorough knowledge or industry experience, including NDIS, DHHS, and relevant legislative requirements.
  • Excellent verbal and written communication skills (including negotiation and problem-solving skills).
  • Excellent interpersonal, negotiation and relationship management skills, coupled with a strong desire and willingness to learn.
  • Ability to manage time effectively and meet established deadlines.
  • A demonstrated ability to work effectively in a team environment and work unsupervised.
  • An ability to thrive in a fast-paced customer service environment including the ability to manage multiple and competing priorities.
  • Highly developed PC literacy and administration skills.
  • Strong business acumen skills.

    • Employment with CareChoice is subject to satisfactory background checks which include Professional References, Employee Working with Children Check, Disability Worker Exclusion Scheme Check and NDIS Worker Screening Clearance.

    PI266621552