People & Culture Advisor

Overview

Join to apply for the People & Culture Advisor role at Total Tools and Hardware Group .

At Total Tools & Hardware Group (Part of Metcash), we’re more than just a group of hardware and tool retailers — we’re a national network helping build stronger communities. Backed by trusted brands like Mitre 10, Total Tools, and Home Timber & Hardware, TTHG supports independently owned, joint venture, and company-owned stores across Australia. With a strong focus on local ownership and expert advice, we give tradies, builders, and DIYers the edge they need to tackle any job — big or small. Whether it’s trade-quality tools from Total Tools or reliable hardware from Mitre 10 and HTH, TTHG is the powerhouse behind the stores that keep Australia building.

As our People & Culture Advisor, you’ll play a key role in supporting leaders and team members across a range of people and culture matters. You’ll provide expert guidance on policies, procedures, and employee relations, helping to ensure a consistent and compliant approach across the business. This role operates across both our Port Melbourne and Heatherton sites and offers a hybrid working model (3 days in the office and 2 days WFH).

What You Will Be Doing

• Provide advice and coaching to leaders and team members on P&C policies, Enterprise Agreements, Modern Awards, and employment practices
• Case manage employee relations matters such as absenteeism, performance management, and policy compliance
• Prepare accurate and timely documentation, including offers, consultation packs, and exit letters
• Maintain and enhance P&C content on the intranet to support self-service across the business
• Manage system updates and employee / position changes within the HRIS
• Identify trends and provide insights and training recommendations to proactively support leader development
• Contribute to broader P&C projects and initiatives that support organisational growth and culture
• Collaborate with stakeholders across both wholly owned and joint venture businesses

You’re likely a match if you are / have

What’s On Offer

Apply now and help shape the people experience across Total Tools Hardware Group.

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