APS 4 - Quality Program Support

Join to apply for the APS 4 - Quality Program Support role at Australian Skills Quality Authority (ASQA)

Base pay range

A$77,452.00 / yr - A$81,920.00 / yr

• Flexible (Any Location)
• Ongoing / Non-ongoing, Full Time / Part Time

Who we are

We are Australia’s National Vocational Education and Training (VET) regulator.

What we do

We regulate providers that deliver VET qualifications and courses to students in Australia or offer Australian qualifications internationally, providers that deliver VET courses to overseas students, and certain providers that deliver English Language Intensive Courses for Overseas Students. We also accredit VET courses to make sure nationally approved standards are met.

Why we do it

We ensure quality VET so that students, industry, governments and the community have confidence in the integrity of national qualifications issued by training providers, and that students are protected from any practices that come at the expense of their ability to gain the required competencies.

ASQA supports and promotes a strong team culture, a safe, healthy and happy workplace and the sharing of knowledge.

Visit our website for more information about ASQA, including our role and how we regulate.

About the Opportunities

ASQA’s purpose is to ensure quality VET so that students, industry, governments and the community have confidence in the integrity of national qualifications issued by training providers.

To deliver on this purpose, ASQA is seeking APS4 candidates who have skill sets that match any of the following business areas.

APS4 Service Delivery Officer – Service Delivery Team

Service Delivery Officers (SDOs) work in a fast-paced environment and engage with a diverse customer base. The role requires someone who is proactive and efficient, with great customer service skills. As an SDO you will operate with limited direction to action moderately complex enquiries and administrative tasks.

Service Delivery Officers are responsible for a range of tasks including but not limited to :

APS4 Assessment Officer – Performance Monitoring and Compliance Management

Assessment Officers provide administrative and operational support to the Performance Monitoring, Compliance and Operational teams within the team.

This role involves assisting with the assessment of Registered Training Organisations and their compliance with relevant standards and legislation.

Key responsibilities included but not limited to :

APS4 Assessment Officer – Registrations Management and Assessment

The Assessment Officer assists the Registration Management and Assessment (RMA) Team by undertaking routine processing of registration applications and providing general support.

Under supervision, Assessment Officers in the RMA team are responsible for a range of tasks and duties including :

Selection Criteria

We are committed to providing a working environment that values diversity and inclusion and supports staff to reach their full potential.

We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, members of the Lesbian, Gay, Bisexual, Transgender, Queer, Intersex and Asexual (LGBTQIA+) community, people with culturally and linguistically diverse (CALD) backgrounds, and people with neurological differences.

What we offer

You will be joining a dynamic workforce at ASQA that will support you to thrive in your career.

You will have access to :

How to apply

It is important that you review the Vacancy Information Pack for more information on the role, including instructions on what to include in your application, before you apply.

Please include the following in your application :

When preparing your two-page pitch and resume, you should consider the relevant duties, selection criteria, skills, values and attributes required for the role, as outlined above and in the Vacancy Pack .

Please ensure you provide specific, relevant examples of your work that will demonstrate your ability to perform the role.

If you have questions about this exciting opportunity, please contact Clinton Moore, Assistant Director PMCM Operations via

Eligibility to apply

These positions are available as an ongoing or non-ongoing opportunities. Non-ongoing opportunities will be offered for an initial fixed term period of up to 12 months, with the potential to be extended further or to becoming ongoing.

This selection process may be used to establish a merit pool . The merit pool may be accessed to fill ongoing and non-ongoing vacancies for similar roles within ASQA or across the APS over the next 18 months.

Applications close : Sunday, 24 August 2025 at 11 : 30pm (AEST).

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