Compliance Specialist

We’ve only just begun, but what a beginning. In a once in a generation moment, we’ve brought together powerful brands to create one united force. TPG Telecom has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and felix. The latest technology and brave thinking let us connect our people and communities. You could play a role in that. A big one. We invite you to bring your boldness and stand out. You are empowered. Opportunities are plenty for those ready to accept the challenge.

This opportunity

As a Technology Security Compliance Specialist, your role is crucial in ensuring that the TPG Telecom adheres to regulatory requirements, industry standards, and internal policies related to information security. Compliance Specialists work closely with the Senior Compliance Manager, IT teams, and other stakeholders to monitor, evaluate, and improve the organization's security practices and compliance posture.

As a Cyber Security Compliance Specialist, you will operate in a dynamic and fast-paced environment where cybersecurity is a top priority. You will work closely with various stakeholders, including IT teams, legal and compliance departments, and senior management. The environment emphasizes the importance of maintaining a strong security posture while navigating complex regulatory requirements. Collaboration and effective communication skills are key as you engage with teams across the organization to assess risks, address compliance gaps, and implement necessary controls. The role demands a high degree of attention to detail, analytical thinking, and the ability to stay up-to-date with evolving cybersecurity laws and regulations.

You will generally assist with other Compliance activities as agreed with your line manager.

Responsibilities

• As a key function in the Technology Security Team, you will collaborate with various business teams including, Legal, Regulatory, Enterprise Risk and Corporate Governance teams to develop and implement effective strategies.
• Conduct regular monitoring to ensure adherence to applicable laws, regulations, and internal policies. This involves reviewing processes, procedures, and practices within the organisation to identify any areas of non-compliance.
• Support compliance audits and investigations by assisting in the planning, execution, and follow-up activities. This includes conducting analysing findings monitoring corrective actions to address identified non-compliance issues.
• Collaborate with other departments to identify and assess potential compliance risks and vulnerabilities.
• Assist in developing risk mitigation strategies, controls, and procedures to minimise our exposure to compliance-related risks.
• Communicate compliance requirements and expectations to employees, provide guidance on compliance-related matters, and serve as a resource for compliance-related inquiries.

Key Tasks

• Track and report on compliance metrics, providing regular updates to senior management and stakeholders
• Assist in responding to inquiries, audits, and assessments from regulatory bodies or external auditors, providing necessary documentation and explanations to demonstrate compliance.
• Conduct regular compliance assessments to evaluate the organization's adherence to security standards, regulations, and internal policies.
• Monitor and analyse changes in relevant laws, regulations, and industry standards to ensure ongoing compliance.
• Assist in the development and maintenance of compliance-related documentation, such as policies, procedures, and guidelines.
• Participate in risk assessments and vulnerability assessments to identify security gaps and recommend appropriate controls.
• Collaborate with IT and security teams to implement and maintain security controls in line with compliance requirements.
• Help in the design and execution of compliance training programs to educate employees on security best practices and regulatory obligations.
• Support incident response activities, ensuring that security incidents are promptly identified, reported, and addressed in accordance with regulatory requirements.
• Stay abreast of emerging trends and developments in technology security compliance to proactively address potential risks and challenges.
• Assist in responding to inquiries, audits, and assessments from regulatory bodies or external auditors, providing necessary documentation and explanations to demonstrate compliance.

Knowledge and experience

• In-depth knowledge of cybersecurity laws, regulations, and industry standards
• Strong understanding of compliance frameworks and methodologies, including the ability to interpret and apply regulatory requirements to organizational policies and procedures.
• Familiarity with cybersecurity risk management principles and practices

Similar roles that you might already have

• Regulatory Affairs Specialist
• Risk and Compliance officer, specialist, or manager
• Quality Assurance Specialist
• Ethics & Compliance Officer

About You:

Your experience as a Compliance Specialist in the retail and/or telecommunications industry will be highly valued. We need a keen eye for detail, an ability to understand complex IT systems, and a talent for simplifying complexities. Most importantly, we seek someone excited about their role, friendly, empathetic and ready to collaborate with various internal teams

Working Conditions

This is a hybrid role, and it requires presence in our Sydney office twice a week. During certain periods, such as during audit activity or for supplier visits, more frequent in-office or supplier site attendance may be necessary.

Benefits and perks

• Flexible hybrid way of working (from home and office)
• ‘Stay Connected Mobile’ – Access to a free mobile plan
• ‘Stay Connected NBN’ – Access to a free NBN 100 plan
• ‘Your Leave’ - an additional 4 days of leave to be used whenever you like - every year
• Access to TPG Learning Hub platform and internal development opportunities
• Access to Corporate Partner Discounts

Our TPG Telecom Spirit

We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs. You will join a supportive company that is diverse and inclusive, and celebrates what makes our employees different, as well what brings us together. We want you to bring your true self to work, and to feel like your contribution matters. We encourage ambition in everything we do, from telco solutions to customer experience, to community impact. You will have real opportunities to take charge and take control.

Bolder and better together!

Don’t meet every single requirement? We're ok with that. Studies have shown that women and those of underrepresented groups are less likely to apply for roles unless they meet every single criteria. At TPG Telecom we recognise that what may make you different, makes the difference!

We’re all about enabling every individual to be their authentic selves and creating a place where everybody belongs. If you are excited about this role, but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to APPLY NOW regardless.