Event Cineams Tuggerah - Frontline Cinema Worker

Overview

Event Cinemas Tuggerah, Westfield Tuggerah, Tuggerah, New South Wales, Australia

Title : Cinema Employee Level 2

Position Overview :

A team member at this level has completed induction and training to attain the competency required to perform work within the scope of this level; or holds the equivalent experience or expertise required to perform work within the scope of this level. Provides exemplary customer service and executes tasks associated with supporting the operation of a cinema entertainment complex to the highest standard. Is responsible for the quality of their own work, while subject to routine supervision either individually or in a team environment on a range of tasks. Makes decisions and exercises discretion in relation to routine matters within their area of work, drawing on their skill, training, and knowledge for this level. Subject to knowledge and skill at this level, this team member may operate flexibly as required between work areas. May be undertaking training as a bio-box operator, subject to routine supervision.

Responsibilities

• General Cinema Duties

Continuously monitor and consistently deliver customer service to a high standard. Ensures a positive experience for all patrons by prioritising and attending to their needs proactively.

Proficiency in register operation and ticketing systems.

Identify projection room equipment including audio equipment, TMS, LMS, BMS, workstation, projectors, film formats.

Key Performance Indicators (KPI)

KPI - Operational Responsibility for Cinema

Skills and Experience

These are the desired skills and experience for this role :

Behavioural Capabilities

The following are the mindsets and behaviours required for this role :

Event Cinemas Tuggerah, Westfield Tuggerah, Tuggerah, New South Wales, Australia

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