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Banquet Supervisor

Banquet Supervisor

HiltonNone, Australia
9 days ago
Job description

Overview

In your new role as Catering Supervisor, you will play a pivotal role in ensuring the smooth delivery of functions and events for our clients. You will oversee F&B operations and be responsible for engaging with our guests, supervising and supporting your team with daily activities, and ensuring brand service standards are met to the highest quality. Reporting to the Catering Operations Manager, you will enjoy working as part of a team on a rotating roster, in a fast-paced environment. This role will oversee functions, events and meeting.

What will I be doing?

  • Consistently deliver a friendly, helpful and inclusive experience to guests and team members.
  • Train and develop team members, ensuring they maintain a professional manner and are up to date with VIP guest movements, hotel events, local attractions and activities.
  • Supporting daily Catering Operations by being hands on.
  • Proactively sense and take action on customer needs and opportunities with the willingness to exceed their expectations.
  • Supervise the team, ensuring that brand standards are met and guest expectations are exceeded.
  • Understand menu content, any menu changes, and promotional activities.
  • Assisting with rostering and administration tasks.

What are we looking for?

  • Experience in a Food and Beverage Supervisory role, or strong experience in an F&B service role, preferable within a hotel environment.
  • Fluent in English, in order to communicate professionally with guests and team members, both in person, via emails and over the telephone.
  • A passion for delivering exceptional guest experiences.
  • Demonstrated ability to resolve problems and conflict, and work efficiently under pressure.
  • Well-presented, organised and calm personality.

    • Benefits

  • Team Member Travel Program : discounted hotel nights from $70 per night around the world with GO HILTON
  • Uniform (partially provided) and laundered by the hotel
  • 25-40% off Food and Beverages (subject to individual outlets)
  • Opportunities for career progression within our team
  • Year-round recognition
  • Excellent work environment and culture
  • Access to Hilton University training, offering more than 2500 learning programs
  • Career development planning and opportunities

    • If you’re passionate about delivering exceptional service and thrive in a fast-paced, team-oriented environment, we’d love to hear from you!

    What will it be like to work for Hilton?

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

    Be a part of Hilton Adelaide and help craft unforgettable dining experiences.

    We Are Hilton : Hospitality, Integrity, Leadership, Teamwork, Ownership, Now!

    Work Locations

    Hilton Adelaide

    Schedule

    Full-time

    Brand

    Hilton Hotels & Resorts

    Job

    Food and Beverage

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